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 wvnavysurplus
 
posted on April 30, 2005 06:45:17 AM
Vendio,

Item 7511653160 was purchased through my Ebay store. When buyer tries to select shipping option, she gets an error screen. I also can not go into the closed listing and enter her zip for a shipping amount, same error shows.

This is the second time I have had this happen, can't find the first auction, but I did not post here when it happened.

I am having the buyer for the above item use the ebay checkout. But the problem needs addressed.

I am using calculated shipping for the option and the items weight and dimensions are entered. This is an inventory item which is stored under my medical-FDA folder.

Thanks
 
 SonyaCS
 
posted on May 2, 2005 10:59:46 AM
Hello,

I checked item 7511653160 on eBay and didn't get any errors with the zip code for your buyer (posted on the checkout confirmation page). Do you remember what the error message was? Usually, calculated shipping errors occur when the wrong type of packaging is applied to a shipping option. In that case you'd get an error saying that you can't use that type of packaging with your specified shipping option.

Regards,

Sonya
 
 
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