posted on May 11, 2005 02:58:09 PM new
Hi Sonya, any chance of pulling up an old auction for me. just got a duplicate pair. I would like to relist without having to do a whole new auction and pics. it would be a great help if you can do it. Ebay item #3725471932 About June of 2004. Tried to find it in restore but haven't been able to pull it up. Thanks, Steve
Unfortunately I am not able to restore an item that is that old. Did you by any chance save it in your inventory? You can list through there, if you did.
posted on May 11, 2005 09:06:35 PM new
Steve, Do you archive your listings? If not, you can find it in "Post Sale" search. Put a check by it and schedule it to relaunch far out in the future. Go to "pending", cancel the scheduled date and edit it (you have to change the quantity to "1" and then launch or schedule. If it was unsold you can look by date in "Post Sale" "unsold" and schedule to relist far out in the future and then go to Pending Etc. If you images are not set to "renew" they may have been deleted.
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posted on May 12, 2005 12:17:27 AM new
Hi Sonya and Neglus, thank you for quick response. Sonya,I had a feeling that it would be too old but thought I would give it a shot. Neglus, I went into post sale and all that came up was three items that sold within the past few weeks. I put in ebays item # in the ID box but nothing came up. So, unless you come up with any other idea I guess I will have to rewrite the auction text. I hate to do that because they sold for big bib bucks and I was hoping to have the same wording. The images are still in hosting so at least I don't have to take new photos. I archive all of my closed auctions. Doesn't that mean that it should have been in inventory. I'm not quite sure how inventory works. Thanks, Steve
posted on May 12, 2005 01:28:33 AM new
Hi again, now I'm thoroughly confused. I have been searching in inventory and have come up with items two to three years old but can't find one from only a year ago. I was pretty sure that I had left this item in closed auctions hoping to find more because of the final price. It is not there. I have searched every possible search word in inventory with no luck. Where could this have disappeared to? Thanks again, Steve
posted on May 12, 2005 02:03:52 AM new
Ok, I give up. I have just searched inventory page by page. That is 20 pages of 100 items each for about 2000 items and it is not there. The one item that I sell more of than anything else which is sconces is hardly shown at all. There should be over 200 pairs of sconces listed but I doubt if there is more than 10-15. As I said earlier I archive every closed auction. I thought I had left that pair in closed. Is it possible that they were sitting there for too long a period of time that Vendio automatically deleted them without putting them into archive and therefore inventory. I found items from 5 years ago but not the ones I'm looking for. This is so frustrating. But I'm spending too much time on this. I could have written new text in the time I have spent searching and posting. It was great text though and will be difficult to duplicate. If you have any other ideas I would appreciate hearing from you. I had three of this exact same item in the past. They sold for $1500.00, $1600.00 and $1200.00. Now I have another pair. I guess you can see why this is so important to me. Thanks again, Steve
posted on May 12, 2005 05:45:19 AM new
I don't archive anything - and I have 15,000 sold items dating back to 2002 and 12,000 unsold items dating back to 2002. Oddly, I think when you archive you actually schedule to delete whereas unarchived stick around ad infinitum.
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Saving items to inventory isn't automatically done when you archive. There is an option on the create auction page toward the bottom that you can check off, which saves a copy to your inventory. You must have done this in the past for some other items, which is why you can locate some that are really old. There is a search by title so instead of sifting through hundreds of items you can just do a search for your item title (should you need to locate something in the future).
Auction Data gets purged by eBay after about 90 days and the Archive does not retain item description, so you'd get everything but the description if you found it in your archive. I'm sorry we don't have any other alternatives available. It's a longshot, but you can always see if eBay might be able to retrieve the auction data but since it's pretty old they might not be able to.
posted on May 12, 2005 12:22:24 PM new
Au Contraire mon ami, Sonya I have never checked that box that you are referring to. I only put closed items into archive. So, the fact that all those very old items are there is as much a mystery to me as it is to you. Look at the last post from neglus. he doesn't put anything into archive and yet has all those items in inventory. I'm just going to grit my teeth and rewrite new text. Hope I do it as good this time as I did last time. Thanks, Steve
posted on May 12, 2005 12:57:29 PM new
3736873188 Huge 19C French Crystal and "Bronze Wall Sconce SCONCES eBay 7/15/2004 20:16 7/25/2004 20:16 10 USD 1 34 49.95 750 1528.99 No No No No No 63591 13868 Yes Yes [email protected] jazz2220_2 No 0 0 0 0 0 1 N/A N/A No No
Hi Sonya, I was able to come up with the above info somewhere in archive by dates. Wierd looking page. Can't pull up an auction page with it though. Thought if I forwarded the info on to you maybe you can find it. Steve
Unfortunately I still can't get the description information for you as the archive doesn't download descriptions -- the item is no longer available in our database. Neglus has all of her items in Post Sale -- she's never archived so the full data entered into Vendio is still available. However if she tried to view an auction that was that old it would come up invalid but she could still get the description. Archive is like delete, with the exception of you being able to download the archive (however descriptions don't download -- customer data mainly is what will download). There isn't a global setting to automatically save items to inventory so you'd need to do it individually (as you create items is the best way).
I'm sorry I can't be more of a help to you at this time.
Did you by any chance save it in your inventory? You can list through there, if you did.
and then launch or schedule. If it was unsold you can look by date in "Post Sale" "unsold" and schedule to relist far out in the future and then go to Pending Etc. If you images are not set to "renew" they may have been deleted.