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 davebraun
 
posted on May 18, 2005 05:02:19 PM new
Many of my items which were marked as paid are now not paid as the checkout recalculated them differently. The difference are minimus for the most part but they are now "waiting for payment" There are quite a few.

Also since 3:30 this afternoon I have been waiting for 4 items sold in my eBay store to download.

And finally an order (774765869)did not calculate correctly with regard to shipping charges. This was the first paid through the new checkout.


[ edited by davebraun on May 18, 2005 05:08 PM ]
[ edited by davebraun on May 18, 2005 05:09 PM ]
 
 SonyaCS
 
posted on May 18, 2005 05:05:19 PM new
Hi Davebraun,

Can you give me the item numbers? We will take a look at this and see what has happened.

Regards,

Sonya
 
 davebraun
 
posted on May 18, 2005 05:10:52 PM new
4994060319, 4969134147, 4993210876, 4996287576
[ edited by davebraun on May 18, 2005 05:12 PM ]
 
 SonyaCS
 
posted on May 18, 2005 05:38:09 PM new
Hello Davebraun,

Did you edit the order where shipping wasn't correctly calculated? I checked it and it looks correct to me.

Regarding the 4 item numbers you posted, if you locate them in active, select and refresh them, it should trigger the system to update and kick those items down to your closed listings.

Regards,

Sonya
 
 davebraun
 
posted on May 18, 2005 05:48:37 PM new
I tried that.

The formula I use for my shipping is the first or greatest amount plus 75% off all subsequent amounts. That does not come to $2.00

774765869

 
 davebraun
 
posted on May 18, 2005 05:54:12 PM new
774362001

is an example of an item which was paid and shipped and is now listed in the awaiting payment.

There are many more

 
 davebraun
 
posted on May 18, 2005 06:45:09 PM new
ORDER 774765869
4993160047 6mm Hyacinth AB Round Bead Czech (50) _bay 2005-05-14 4 2.49 USPS First-Class MailŪ:$1.50
4992934224 6mm Light Rose AB Round Bead Czech (50) _bay 2005-05-13 4 2.49 USPS First-Class MailŪ:$1.50
4992928762 6mm Aquamarine Ghost Round Bead Czech (50) _bay 2005-05-13 4 2.49 USPS First-Class MailŪ:$1.50
4992890622 FW Pearl Cross Shape White Biwa 15 3/4" strand 2005-05-13 1 7.99 USPS First-Class MailŪ:$2.00
4993158301 6mm Sapphire Ghost Round Bead Czech (50) _bay 2005-05-14 3 2.49 USPS First-Class MailŪ:$1.50

Does not total to $2.00 shipping
should be $3.50!!!
[ edited by davebraun on May 18, 2005 06:45 PM ]
 
 davebraun
 
posted on May 18, 2005 09:07:30 PM new
Look at order 774475067 the shipping is not correct. I feel this may be the tip of the iceburg

 
 ChristopherCS
 
posted on May 19, 2005 10:28:05 AM new
Hello Dave,

Thank you for bringing this to our attention. Please let us know if you come across any others while processing your orders.
We have passed these examples along to the engineering team to check into further.


Regards,
Christopher
 
 
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