posted on May 19, 2005 04:59:55 AM new
The new checkout system is definitely not working properly. It is not charging the correct amount of shipping nor is it adding my markup. I have double checked my preferences according to your information and it is correct. The shipping calculator within the listing template is working properly but when customers check out.....actually when they are ABLE to check out, the shipping costs are WAY wrong.....yesterday my friend had someone charged only 50 cents for shipping.....also insurance is marked but not charged or paid for.......this is quite an expensive mess you've gotten us all into.....can we hope for a fix soon?
posted on May 19, 2005 06:33:56 AM new
I have also brought this to you attention the only items which seem to have the correct shipping are single items. Any multiple (shopping cart) orders are being undercharged.
posted on May 19, 2005 10:32:58 AM new
Here is another where it is not adding my markup....postage calulation for the order is correct though. ORDER 774688579
posted on May 19, 2005 10:46:56 AM new
OK....on this one, my customer requested that I change the type of payment from Bidpay to Paypal.....when I did, it recalculated the postage and dropped off my markup amount.... 7316792944 .....total was correct at $20.19.
There does appear to be a glitch currently with adding the markups to calculated listings. Engineering is checking into this as we speak and working quickly to find a resolution.
We will post back to this thread when more information becomes available.
