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 charlotts
 
posted on May 19, 2005 08:57:36 AM
I can't believe this. People can't check out as my other thread indicates now people have paid items are still in the "awaiting payment" list.

I don't blame people for leaving Vendio, it actually is sounding quite tempting. Do you not check the updates to be launched before they are actually launched??

Item #6531806048
Item #7322016883
Item #7322256011
Item #7322254729

There are more, I don't have time I need to go fix things!!

Thanks Vendio

 
 toyspast
 
posted on May 19, 2005 10:10:28 AM
I'm not sure if this is the same thing, but my customers have gone through Vendio and paid with Paypal, but it does not show they paid. Only the 2 boxes are filled in. Sure do love when you launch new stuff!!!!

 
 SonyaCS
 
posted on May 19, 2005 10:15:56 AM
Hi Charlotts,

I am guessing that you are posting these items because they were paid for via PayPal yet step 3 is not marked off -- please confirm with me, as you didn't say in your post. If they are, there is a fix that will be going out shortly for that issue.

Regards,

Sonya
 
 charlotts
 
posted on May 19, 2005 10:22:22 AM
Yes, they are PAID of course and VENDIO did not recognize them as paid. Not sure what else I could be asking?

 
 charlotts
 
posted on May 19, 2005 10:28:01 AM
Yes, paid via PAYPAL.

 
 geppeta
 
posted on May 20, 2005 06:36:35 PM
I have had this same issue for months. Many paypal payments are not automatically posted on our checkout area with the numbers - #3 being PAID. The majority are showing up, but many do not.

 
 neglus
 
posted on May 20, 2005 07:08:43 PM
I don't use Vendio checkout but do have it set up for the PayPal items to mark off "Step 3" in Post-sale (and generate a "payment received" email at the same time). From the beginning, the transactions where buyers have paid for more than one item at the same time have not been updated. I posted about this months ago but it still has not been resolved.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
 
 SonyaCS
 
posted on May 21, 2005 10:41:19 AM
Hello,

The fix for this was released, so if you are still having this problem, please let us know what the item number is.

Regards,

Sonya
 
 
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