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 mstwostepin
 
posted on May 24, 2005 05:03:30 PM
Won't move to CLOSED!!!

Item # 5565310797

Geesh! I might as well CLOSE my Vendio store! The odds of anyone waiting FOREVER for a checkout email (or to be able to access the checkout through eBay) is slim to none. And, that's pretty much the path TO my Vendio store.

I've refreshed the item a GAZILLION times. I've already sent them an eBay invoice. So, once again, a customer has NO chance to shop my Vendio store!

When are all these problems going to be fixed? I feel that the money that I pay to Vendio is just being pizzed away!

 
 mstwostepin
 
posted on May 24, 2005 05:20:27 PM
UPDATE: That item took 42 minutes to close and for the WBN to be sent.



 
 mstwostepin
 
posted on May 24, 2005 05:36:10 PM
Thought I'd share the email that I received from this customer:

"i just sent the payment information and it was difficult to use the vendio checkout , it took me over 30 minutes to do it"


Does Vendio want to start emailing my customers to tell them that it's not MY fault that they can't checkout (much less shop in my Vendio store while they're checking out).

This is getting very tiring.....


 
 SonyaCS
 
posted on May 24, 2005 05:48:24 PM
Hello,

eBay store, Fixed Price and Dutch items can take longer to move into Post Sale as they are not auctions with set durations. We apologize for the delay, it normally doesn't take that long in the middle of the day...if you continue to have trouble with this please let us know.

Regards,

Sonya
 
 
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