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 cletusray
 
posted on June 12, 2005 12:45:06 PM new
I just sold an item to a buyer in Norway.
I edited the shipping opions yo include the shipping to her. The problem is it displays "No Shipping Carrier Available" even after I edited it.

 
 ChristopherCS
 
posted on June 12, 2005 02:25:20 PM new
Hello,

When you edited the WBN to add the shipping option, was it listed in the international specific section below the regular US shipping carriers/costs?


Regards,
Christopher
 
 cletusray
 
posted on June 12, 2005 05:33:08 PM new
I edited it just as I always have. I did not see an international specific section. Where do I find it?



 
 cletusray
 
posted on June 14, 2005 01:20:44 PM new
It is not available when I revise. I cannot fill in all my countries, there are not near enought boxes. If I just fill in the ones that are there, they choose a random box, making a mess


 
 SonyaCS
 
posted on June 14, 2005 05:40:48 PM new
Hello,

When you edit the item, you should see your shipping and handling list. Right under the last blank field option is "offer international shipping" with a checkbox. Click on that so the international fields display. You can then fill out the shipping for your buyer in Norway.

Please let us know the item number, if you still can't get it to work.

Regards,

Sonya
 
 cletusray
 
posted on June 14, 2005 07:39:58 PM new
8196949810
I went in exactly as you said, there is nowhere to edit it is fixed saying---

Shipping Options
No shipping carrier available


 
 BobCS
 
posted on June 15, 2005 09:22:14 AM new
Hi there,

You can edit a WBN after a listing has closed from Post Sale in Sales Manager. Locate your closed listing, and take the following steps:

1. Select the item by clicking the check-box next to it.
2. Click the "Edit WBN" button on the toolbar (note that step #1 must be unchecked in order to be able to edit the WBN.)
3. Make the necessary changes, and click the "Save" button on the bottom of the page.
4. Click "Return" to return to your Post Sale list.

To send the edited WBN, click the check-box next to the item then click the WBN button on the toolbar.

3. Edit the WBN options according to what you would like to change.

4. Remember to check the "Save" or "Send WBN Email" button at the bottom of the page.

I hope this helps. Note that you may preview the other Post Sale messages
directly from My Account -> Sales Manager -> Post Sale Management.

Thank you!

Bob
Vendio Customer Service


 
 
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