posted on September 3, 2005 10:31:26 AM new
Wha to do if i do not went the recycle bin in image hosting and dont remember to empty it !!! i do not like to pay you for 2 weeks of garbage that i dont need !!! i i need it i have the option to longer the time the pictures stay !!! this is a joke you chrge me last month $134.00 which is $50.00 more then usual as i gone over 500 MAG on count of the stupid recycle bin that for you is a way to make more money !!! Please dont tell me that i get it back !!! I PAID $134.00 last month should be about $80.00 let me know when i get this money back !!!! I need the option to disregard the recycle bin , thanks , jack.
posted on September 3, 2005 01:52:05 PM new
Hello Jack,
It's true, if you don't empty your recycle bin, you will get charged for the images in it. There is clear button for you to do this on that page. (This is implemented because otherwise people were using the recycle bin to dodge fees)
You did go over your image hosting plan and were charged for the next level up. The difference between the plans is $15 not $50. If you go to My Account>My Online Statement, you will see what you were charged for...
Actually, as I view your Statment you were charged $0.00, Nothing, for image hosting and your plan was not bumped up after all. The reason your bill was higher this month is that you sold much more in the last month.
In the future if you have billing questions or grievences, the best place to write is to the billing department.
