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 immages
  		posted on September 6, 2005 12:22:02 PM new
Item number 8330407195 was paid for but the buyer is in Italy and used the domestic shipping option. How did this happen? We had an International option available.

 
 rtogui
  		posted on September 7, 2005 02:41:53 AM new
Hello,

This item has not been edited to use the separate US and international shipping options ( "Offer international shipping" ), which are then applied automatically during checkout. Thus, all shipping options were visibile during checkout, and the buyer did not notice the custom entry for international shipping.

Thanks,

-Radu
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[ edited by rtogui on Sep 7, 2005 02:45 AM ]
 
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