I am currently experiencing error in changing category in editing pending listing, edit relist item, inventory (Creating listing I have not tried but probably not ok)
All category seems ok, but Antique and correctable do not work. When I choose Antique or Collectable, neither of it will show its sup-categories and even I put the category no. into category box, it still doesn't work.
If I click to there, it also doesn't work, with Undefined in the all categories in the category menu bar.
(If you are having trouble using our category menu, click here to revert the menu to its previous behavior)
posted on September 11, 2005 10:05:43 AM new
Hello,
If you are unable to load the category page, or the progress bar is halted, please try pressing the ctrl+F5 buttons (simultaneously) on your keyboard. This will force a refresh of the page, and may help with the category loading.
If that doesn't help, please go to the category page and click on Tools -> Internet Options -> Delete Files (in the toolbar on your browser.) Next, disable any virus-checker, firewall, and/or ad-blocking software you have installed, then click the "Refresh" button on your browser.
Then, once your temp files are cleared, try pressing the ctrl+F5 buttons (simultaneously) on your keyboard again. You may need to do this a few times back to back, but once they load you should be all set.
If it persists, try disabling programs running in the background and then simply go back through the directions above.
