posted on October 6, 2005 12:10:24 PM
A Winning Bid Notification E-mail just went out for a fixed price listing that happened on 9/30.
I always thought they went out right after the purchase.
Why is it taking so long?
In this case my customer has already paid and I have already shipped it to him.
This makes it very confusing for my customers.
Please make sure these are sent out in a timely fashion.
Dennis
Was the closed listing appearing in post-sale with step #1 checked off when the WBN went out, or is it possible that the listing hadn't dropped to closed? Sometimes we do not receive a notification from eBay telling us about a multiple fixed-price item sale, sot the item remains in active until we receive the notification or you refresh the active listing.
