posted on November 9, 2005 11:58:35 AM
Item #5996584350 stucked in close and not moving to post sale. This is the third one for me since Saturday. Also my customer is waiting on me to combine this item with the other ones she purchased.
Two things...please see in you can get this item into Post Sale and PLEASE PLEASE find out why this keeps happening.
posted on November 9, 2005 01:47:22 PM
Yes it appears that way because I combine if AFTER it moved into Post Sale 2 HOURS LATER.
I love the way this issue keeps getting avoided. See Post "Here we go again" on 11/6 and "3 days later" on 11/8".
When is Vendio going to take this problem seriously? This is an actual question that I hope you will reply to.
posted on November 9, 2005 03:00:03 PM
Good luck getting a response. I to feel they keep side stepping the question. Happens to me all of the time and is very annoying. Customers complaining that they can not check out, yada, yada, yada. PLEASE, JUST FIX IT.
It is not that we are not taking this seriously -- it is somewhat of a fluke that when you have reported it, other issues have gone on that may have contributed to the slow moving of items from active to post sale. In a lot of these cases, the slowness issue is a direct result of another problem. I have someone looking at your account right now to see if there's something else going on. By the way, I'm going to leave this issue to this thread so that I don't update several other threads with the same response so the threads you cited will be left as is.
mikes4x4andtruckrepair -- this is the first post I have seen from you lately that states this is happening to you too. When did it start for you and do you have any examples?
Regards,
SonyaCS
[ edited by SonyaCS on Nov 9, 2005 05:46 PM ]
