Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Closed Item NOT showing in post sale


<< previous topic post new topic post reply next topic >>
 cococgld
 
posted on March 23, 2006 09:59:37 AM
I had a store item that posted thru Vendio which closed last night. It is no where to be found either on auctions or post sale. Item #8784079644 WHAT HAPPENED?

 
 ChristopherCS
 
posted on March 23, 2006 11:42:28 AM
Hello,

I was able to manually 'track' the item into your account using the item number, so it does appear in post sale and available for checkout at this time.

The logs show this was an eBay storefront listing where the original (parent) item had been deleted, so when this one closed it went missing.

This is close to what susanc was reporting earlier in this forum and I have passed these details along to be checked into further. While these do come up every so often when eBay has API issues (you would usually see an item in pending saying it failed and to check eBay to see if launched) we want to be sure there isnt anything on our side that could be causing this as well.


Regards,
Christopher
 
 susanc
 
posted on March 23, 2006 01:24:55 PM
Thanks for checking into the problem! Sure does sound like the same thing happening. susan

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2025  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!