posted on October 6, 2006 05:58:05 AM new
Hi,
When I remove an image from a existing listing to replace with a better picture I am left with blank Vendio blocks in my listings. How to I remove the blank image blocks?
posted on October 6, 2006 08:33:00 AM new
Hello Barbara,
Unfortunately that frame is just added after you attach a listing to your active items. If the image in your auction is incorrect, you may change it by taking the following steps:
1. Rename the correct image on your hard drive to exactly match the file name of the incorrect image (case-sensitive, including filename extension)
2. Delete the incorrect image from your image hosting account, and re-upload the correct (renamed) image.
As long as the image file name of the new image is the same as the original, it will automatically re-attach to your auction once uploaded. Note that although the image will appear correctly in your image hosting account immediately, there may be a one to two hour delay in the image being posted to your listing (your old image will continue to appear during this timeframe.)
After you update your image, we recommend that you clear the cache and/or refresh your browser before viewing your auction again, to ensure that you are not viewing a cached page.
