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 jtomp
 
posted on November 14, 2006 07:40:12 AM new
Vendio - what have you done? Now I get invalid password at eBay. What the heck is going on???? Please check and see what you have done that has erased me from eBay. I am really getting upset - now I can't even sign on. What can I do to rectify this....it is not an eBay problem.
Please respond.
Jane

 
 rtogui
 
posted on November 14, 2006 07:48:32 AM new
Hello Jane,

Are you getting the invalid password error on the eBay site? Please note that Vendio does not store your eBay password and cannot alter it in any way.

Best regards,
-Radu
Got Questions? Check out Vendio's Help Center at http://www.vendio.com/service/ !
 
 jtomp
 
posted on November 14, 2006 07:54:46 AM new
Hello Radu,

I don't think it is hjsut a coincidence that when you go down I can't get into eBAy. I wonder if it is the "ticket". I can't find where to renew that. Please advise.
Jane

 
 ChristopherCS
 
posted on November 14, 2006 08:38:46 AM new
Hi Jane,

There is literally nothing you can do from the Vendio website that would have any effect on your eBay login.

If you would like to renew your token go to the my account page - then the Auction Site Accounts link. Click the 'edit' link beside your eBay ID to update your token.

Note that you will be logging into your eBay account via the eBay website directly during this process, so if eBay is not accepting what you feel is your current password you may not be able to complete this process either.

I would try to resolve the issue with logging into your eBay account direct from the eBay website as while you may have happened to have issues listing this morning from Vendio - it would be totally unrelated to your being unable to log into your eBay account at the eBay website. (although whatever the reason is that eBay wont take your current password may cause you issues trying to post from here, just not vise versa)


Regards,
Christopher

[ edited by ChristopherCS on Nov 14, 2006 08:57 AM ]
 
 
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