Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Post Sale and Inventory Slow


<< previous topic post new topic post reply next topic >>
 vintageads4u
 
posted on November 20, 2006 05:23:52 AM new
Every other area is speeding along, but trying to do anything in inventory and Post Sale is slow. Inventory I can't even get to. Just times out. Just an FYI to maybe help you out on times, areas, etc.
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 worldcovers1
 
posted on November 20, 2006 05:31:14 AM new
what going to be ??? cant post payment cant send items site is way too slow again was good for 1 day last week what is going on ???

 
 davebraun
 
posted on November 20, 2006 05:38:28 AM new
This is far too slow. I assume if customers are trying to check out that they are timing out as I am.

This is totally unacceptable.

 
 vintageads4u
 
posted on November 20, 2006 09:00:18 AM new
I've also had a couple of emails concerning the vendio store loading very slowly in the am or timeing out.

Thanks
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 ChristopherCS
 
posted on November 20, 2006 10:46:49 AM new
Hello,

We have received multiple reports from customers who have been experiencing slowness navigating the site and intermittent database and gateway errors while working within Sales Manager. Most customers are reporting that the problem starts occurring at about 6:00 AM and clears up by 8:00 AM PST. We are working to isolate the cause and correct this as soon as we possibly can. We apologize for any inconvenience this may cause and will post updates to this announcement as we receive more information.

Note that we will be doing some maintenance to help with this both tonight and probably Thursday as well, which should resolve most of these issues.


Regards,
Christopher
 
 davebraun
 
posted on November 20, 2006 11:31:12 AM new
Try 5AM PST, that is when I log on daily and it is slow then

 
 ChristopherCS
 
posted on November 20, 2006 12:17:37 PM new
Hi,

Most customers are reporting that the problem starts occurring at about 6:00AM.

Note that we will be doing some maintenance to help with this both tonight and probably Thursday as well, which should resolve most of these issues.



Regards,
Christopher
 
 davebraun
 
posted on November 20, 2006 03:45:12 PM new
Most custoners sleep later than I. At 5AM the site is semi-functional at best.

 
 neglus
 
posted on November 21, 2006 05:23:49 AM new
I can't get in to Post Sale at all to take advantage of the 20 Cent listing day (518 am PST)...you have known about this issue for over a week and delayed maintenance for whatever reason and now here we are...unable to take advantage of an ebay listing special.

I plan on relisting around 1,000 items today for a savings of $.15 each, total $150.

What will happen when we all try to list at 8 am? Don't forget that 8 am PST is already 11 am EST - many productive hours are being lost!
-------------------------------------


http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 worldcovers1
 
posted on November 21, 2006 05:33:21 AM new
we must know what is going on with this site this is a problem that did not start today or yesterday , the slow is before 6 am your time , i start to work at 8 am eastern time and nothing is moving , its amazing that you peaple cant isolate this problem after a few weeks.

 
 deur1
 
posted on November 21, 2006 05:51:28 AM new
It is an ongoing problem.
Breaking down the door to post sales. This site is slow, especially for us East coasters that woerk during the draggling VD hrs 6-8 am. -- 9-11 am to us.

However, I did just list 5 auctions -no problem.







[ edited by deur1 on Nov 21, 2006 05:56 AM ]
 
 vintageads4u
 
posted on November 21, 2006 07:32:48 AM new
So, how did maintenance go this morning?

Things worked pretty well from 5:00 CST to 8:00 CST. Now Post Sales can't even send an email without hanging up.
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 pattydavidson
 
posted on November 21, 2006 11:07:33 AM new
Customer Manager is VERY slow today too!

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!