posted on October 5, 2000 08:32:05 PM new
It has been my practice to show good faith by returning buyers funds immediately with the promise that they return item to me.
I had a bidder from Illinois that was issued a refund yet refuses to retun item unless I send her MORE money. I have contacted eBay, safeharbor, Paypal, and square trade.
I feel like this bidder is trying to extort money from me by holding my item hostage. Do you think her state Attorney General's office will do anything?
posted on October 10, 2000 07:55:08 PM new
You need to go down to your local post office and fill out a complaint form. This would be turned over the the Postal Inspection Service. (They carry guns and Have the Power to Arrest). You are indeed a victim of postal fraud.
I've done this a couple of times in past years, and it worked out very well. The cuprit receives a Certified Letter from the Postal Inspection Service, and it isn't friendly. They don't mess around.
If the individual however, just wants you to pay the return postage, don't be cheap. That is if you want the item back. If however, the individual wants some sort of "compensation", that is fraud.
posted on October 30, 2000 07:47:13 PM new
I don't think paying their shipping charges both ways is fair. You the seller are out the eBay insertion and final value fees. They aren't going to pay that.
I offer to replace the item, or give them their bid + original shipping back.
posted on October 31, 2000 10:35:27 AM new
If the buyer is asking for more money for return postage only, and if you eventually agree, send her some stamps to cover the postage ... not money.
Of course, you haven't told us why she wants to return the item. If it is defective, you should probably offer to pay postage to have it returned. If it was misrepresented, contacting the AG may cause YOU more grief than it's worth
