posted on January 2, 2001 03:38:50 PM new
Dear AuctionWatch Members:
In November AuctionWatch announced that it had formed an alliance with ExchangePath to serve as our preferred provider for payment services. We hoped that this partnership would allow AuctionWatch members to utilize a robust payment platform and thus make your auction experience easier and more profitable.
Since the ExchangePath launch, we have been monitoring AuctionWatch customer feedback from both buyers and sellers, and have become increasingly concerned about ExchangePath's inability to respond to your needs. Because of this, we will no longer offer ExchangePath as a payment provider option on the AuctionWatch site beginning today, January 2, 2001.
Effective today, your default payment preferences will not include ExchangePath for newly created, inventory, and relisted auctions. If you would like to add other payment options to your global preferences, please click on the following URL (or cut and paste the following into your browser): https://secure.auctionwatch.com/my/acct/seller_global.html
Post Sale Winning Bidder Notifications (WBN’s) that are generated for active auctions launched before January 2 where ExchangePath is listed as a payment option will be serviceable to your buyers until January 15. This means that buyers will be able to pay using the ExchangePath payment option through January 15. After January 15, the ExchangePath payment option will no longer function, however all other parts of the WBN, including other payment options, will work as they always have.
You may access your account to withdraw verified funds via the ExchangePath site at www.exchangepath.com . You will need to enter your ExchangePath user ID and password.
If for any reason you cannot access your ExchangePath account, please send an email to [email protected] and let us know what your ExchangePath user ID is and we will work directly with ExchangePath to facilitate access to your account. You may also contact ExchangePath via email at [email protected] or toll free at (877) 890-4885.
We regret any inconvenience this may have caused you. We will continue to provide a breadth of partners to enable payment functionality and will integrate other payment options with appropriate levels of stability and customer service.
Please accept our best wishes for a Happy and profitable New Year.
Regards,
Chris Barker
Vice President, Customer Service
AuctionWatch.com
