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 keziak
  		posted on July 6, 2001 06:37:21 PM new
I just got an email from a guy telling me that he wants to return the book I sold him because Amazon didn't use some credits he has. I imagine he just checked his credit card bill and found the charge.

I am not sure where this leaves me. Am I supposed to return his money?

keziak

 
 hwahwahwahwa
  		posted on July 6, 2001 07:23:24 PM new
why dont you ask amzn first what is the scoop??
does he have enough credit?is the credit applicable to marketplace purchase?
also how does amzn pay you ??

 
 eternallythankful
  		posted on July 6, 2001 08:11:42 PM new
Hi again Keziak-

Yes, I had to issue a refund a couple of weeks ago for the first time. You can access Amazon's policy on refunds on here:

http://www.amazon.com/exec/obidos/tg/browse/-/537884/ref%3Dbr%5Fbx%5Fc%5F2%5F0/002-2279116-7008002

As this was the 1st time I had to do this, I asked the same question on the sellers' board at Amazon. You will find this discussion here:

http://amazon.remarq.com/read/2962249/q_gskXj2u4m0AAFoH

Hope this helps!

 
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