posted on July 18, 2001 07:42:24 AM new
SEATTLE--(BUSINESS WIRE)--July 18, 2001--Amazon.com (Nasdaq:AMZN), the global online retailer, today announced faster and more affordable shipping options for non-U.S. customers of Amazon.com.
Shipping rates and times are now segmented into 10 distinct regions, with pricing and transit times based on the distance of that region from Amazon.com's U.S. distribution centers and the volume of exports to that region.
In addition, music, movies and software can now be shipped via Standard Shipping, which was previously not an option.
"We know our customers appreciate saving time and money when it comes to shipping, so we've acted to greatly improve the customer experience," said Jeff Wilke, senior vice president of operations for Amazon.com.
"We really want customers to put our new and improved shipping services to the test and let us show how quickly we can deliver," said Cayce Roy, vice president of transportation for Amazon.com.
Amazon.com has expanded its relationship with Deutsche Post Global Mail and its subsidiary DHL to provide the new regionalized shipping services. Under the new shipping categories, Amazon.com is able to offer international customers a significantly faster standard international shipping option with an average transit time of 11 to 21 days, down from 14 to 84 days.
Also now available from Deutsche Post is a faster intermediate ship option, called Expedited International Shipping, with a transit time of 5 to 10 days (compared with 7 to 26 days in the past), at a cost savings of up to 35 percent.
The new regional categories are Canada, Europe, Asia/Asia Pacific, Japan, Latin America, Australia, Israel, Africa, Middle East and Island Nations. Amazon.com exports products to more than 200 countries around the world. More than 26 percent of Amazon's combined cumulative customer base of 32 million customers is outside of the United States.
