posted on September 3, 2000 11:35:47 AM
Some time ago, I made one of my rare purchases on ebay, an electronic item which was almost $1,000.
Within minutes of the auction end, I emailed the seller my name & address so he could figure shipping.
He got back w/me within a day w/the shipping (which I might add, was 1/3 the price similar sellers had been asking..and this was for insured UPS & was the exact shipping).
I sent the money via PayPal the same day & 4 days after the auction ended, my item was delivered. I waited a day to make sure everything functioned correctly, then emailed him to say it had arrived safely & thanked him for the professional nature of his handling of the sale & left him quite glowing feedback. All this w/in 5 days of the end of the auction.
Recently I noticed he never left me feedback. I checked & he's left feedback (albeit, the same "successful transaction, thank you" for everyone) for all the other people who bought around the same time as I did.
I did snipe the auction, mainly because I almost forgot about it (NO..I HATE that damn WATCH function & won't use it) but I put in a high bid & paid around the same average price he's been getting for this item in his other sales.
Now I don't NEED the feedback, my rating is fine & growing daily, but I'm really curious as to why he never left it for me.
As a buyer, I'm not sure what else I could have done to make this transaction go smoother so I'm a bit mystified why I didn't get ANY feedback. I've been toying with the idea of writing & asking but wondered if this would be appropriate or should I just forget the whole thing?
posted on September 3, 2000 12:19:27 PMEventer I'd assume that he just overlooked it and wouldn't hesitate to write him a short note asking if he would take a minute to leave feedback. He'd be a fool not to - especially if he expects to build a loyal base of repeat customers. Good luck!
posted on September 3, 2000 12:37:08 PM
I agree with my bidness. A short note wouldn't hurt. I've missed leaving feedback for a buyer because eBay's feedback mechanism doesn't always work. I leave all feedback when I ship. Sometimes one of the 10 to 15 feebacks won't register. Then I have to make note to go back later to try again to leave feedback. That could be the case here.
