posted on September 5, 2000 01:11:29 PM
Anyone else having this problem??
Many of my eBay customers -in fact quite a few- have all requested that I pack items even more carefully than usual before shipping USPS, because they have had a large percentage of items arrive broken.
If this was one or two of my eBay buyers, I wouldn't worry. But many of my buyers have brought this up before I ship their items. More breakage has occurred with my items USPS also. I have never had to file a claim for insurance, but have had many in the last two months.
My eBay shipping prices are going to have to include handling because I am spending more money on packing materials and more time on packing. And before June, I never had a problem and I didn't change the way I pack my eBay items.
I don't like to use UPS, but even tried to ship an item UPS - of course, it didn't make it. So I won't do that again.
Anyone have any of the same comments from your eBay customers? Is anyone noticing this as an unusual but continuing problem? And if so, what can we do?
And let me say that other than this problem, I love the USPS! They are very good to me in every other way.
I know we have sharp people on this message board - hope to get some input. Thanks!
posted on September 5, 2000 01:16:19 PM
Have yet to loose an item, either as Seller or Buyer, in 2 years... Pretty good, I would say...Of course, I don't buy nor sell a lot...still about 140+ transactions..(only 98 feedback though!... but that's a 'nother' story..)
******************** Shosh http://www.oldandsold.com/cgi-bin/auction.cgi?justdisp&Rifkah
posted on September 5, 2000 01:28:17 PM
Thanks...For a while I was "collecting" smileys...a friend kept looking for them and sent me this one. Love it too..
******************** Shosh http://www.oldandsold.com/cgi-bin/auction.cgi?justdisp&Rifkah
posted on September 5, 2000 01:36:50 PM
I have had to file for insurance only once using priority mail. It was a painting and the package looked like it had been mauled by gorrilas in a rain storm.
No amount of careful packaging could have saved it.
Now regular mail that's a different story, they have the package longer and can get more creative in thier destruction. I always use priority with my ebay sales though.
posted on September 5, 2000 01:41:51 PM
Hmmm...It would seem that a painting should have been crated...Of course, that costs quite a bit...
a personal opinion: I find that USPS Priority package shipping is more reliable than regular mail, such as payments... which can take a whole week...I like USPS...I need to enquire at Post Office: how come checks are sometimes late..but NEVER the bills?
******************** Shosh http://www.oldandsold.com/cgi-bin/auction.cgi?justdisp&Rifkah
posted on September 5, 2000 01:43:28 PM
Have no idea what you are talking about.
Have sent 800+ items over nearly 4 years,book rate, priority, first class and international. Items are often glass, pottery or cameras or optics (microscope lenses or components). None have arrived damaged, none have been lost.
posted on September 5, 2000 01:48:29 PM
I've seen my share of dinged, clawed and chewed packages over the years. (I think that the postge mishandlers prove devolution and not evolution.) The moral is to pack well and insure anythng expensive.
posted on September 5, 2000 01:58:55 PM
Wanted to add I shipped over 3000 boxes, some never made it to the destination, but I have never had a complaint about my items arriving damaged.
posted on September 5, 2000 02:49:18 PM
Have shipped close to 2000 parcels - none damaged. One never delivered, but odds that the buyer was lying were upwards of 99%.
posted on September 5, 2000 02:50:29 PM
I have had stainless steel calipers arrive at my customers having been dashed against something so hard that the tool is hanging out of the box having cut through 2 inches of foam and burst through a tough plastic case in comes in.
I had a box with a wooden case of micrometers come back crushed down to half as high as it was. I am 380 lbs and can stand on one of these cases without breaking it.
I had a tool returned because something had been dripped or drizzled into the box that madw all the peanuts melt into a gooey mess that ruined everything.
I had a video box delivered with a hole poked clean threw the big face so you could almost put your hand through it. I would have a hard time supporting the edges well enough to push something through like that.
but that's a 'nother' story..
)
