gboy
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posted on September 11, 2000 10:06:04 AM
I bought an item at an antique co-op for $100 (I got a receipt). I sold the item on ebay for $200. The item was lost in the mail (it was insured for $200). I filed a claim with the USPS for $200 but the claim was not processed because I included the ebay auction page as proof of value, which as I know now is not acceptable proof. What I'm trying to find out is, how much am I going to receive from the USPS, $100, or $200? (assuming my claim is accepted).
Thanks.
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SofCourse
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posted on September 11, 2000 10:48:24 AM
If you have a copy of the canceled check from the buyer in the amount of $200 I would assume that would prove that was the amount the buyer paid for the item...$200. You can request a copy of that endorsed and cashed check from your bank. Good luck.
Can anyone tell me why the bank doesn"t refund the shipping and insurance fees you originally paid the post office when filing a claim?
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HavaJava
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posted on September 11, 2000 10:51:17 AM
Hi gboy,
Who has told you that the End of Auction page was not proof?
I would try looking up some old threads and see what others have had to say.
I remember reading on a few of them that the 'end of auction' notice is considered proof of value and that they have recieved the insurance claim based on that.
Do you have a copy of the check or money order that you were paid with?
If your buyer paid you $200.00 for it then that is what you will have to reimburse them.
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gboy
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posted on September 11, 2000 11:01:58 AM
The USPS mailed my claim back to me and it said "ebay page is not acceptable as proof of value".
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krs
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posted on September 11, 2000 11:18:54 AM
Ebay auction pages are not acceptable as proof of value in lost or damage claims against USPS.
gboy,
Better hurry. There must have been a paragraph in your letter that said that if you had not submitted required docs by some date they would not be able to continue to process your claim.
Make up a sales receipt, take your auction photo to a dealer/appraiser (obviously not the one you bought from).
Get SOMETHING besides the ebay info to submit.
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nowwhat
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posted on September 11, 2000 04:47:48 PM
When I filed a claim recently I gave the Post Office a copy of the eBay auction and then filled out their form. The Post Office then sent the form to the buyer who filled out his part and returned it to the Post Office with his cancelled check. The Post Office refunded the money about 5 weeks later.
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krs
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posted on September 11, 2000 04:51:40 PM
Won't happen now.
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tegan
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posted on September 11, 2000 04:55:58 PM
I just got a check last week where I used the Ebay page as proof of value. Now I filed the claim back in June so they may have changed policies by now.
The clerk told me that online companys are now a big boost to the post office sales so they try to accomadate them.
Maybe not anymore.
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violetta
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posted on September 11, 2000 05:41:54 PM
I was just at my post office today, filing a claim. The claims processor told me that ebay end of auction page is not proof of value. She said I should get an antique dealer to appraise it or find it in a collectibles book with value given.
Violetta
(Not known by this nickname anywhere but here.)
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Valerie47
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posted on September 11, 2000 05:57:41 PM
It's been a couple of years since I've had to file a USPS claim, but when I did, I believe I sent the correspondence to & from the high bidder & myself showing a total amount due from the item. It worked then, don't know if it would work now though....
____________________________________
The only place you'll find success before work is in the dictionary.
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celticmuse
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posted on September 11, 2000 05:58:58 PM
This is EXACTLY why I use UPIC. My claim consisted of a signed note from the buyer saying they didn't receive the book, a very simple claim form and a copy of my ebud invoice (they also accept the ebay page). They also allow you to include shipping and handling charges in the insured amount. Had my check ten days after I mailed the claim.
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nowwhat
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posted on September 11, 2000 06:58:47 PM
With companies like UPIC offering better prices and better service you would think that the USPS would be making it easier for us instead of more difficult. When they start getting hit in the pocketbook maybe they will repent!
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krs
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posted on September 11, 2000 07:34:23 PM
Repent is spelled R-A-I-S-E-R-A-T-E.
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