posted on September 15, 2000 11:01:00 AM new
Will wonders never cease! Several weeks ago I wrote to Half.com about a "3" feedback that was left for me, along with the associated comment that "waited 10 day ship" and "didn't include packing." I was mainly concerned that I couldn't respond, because I had shipped same day of confirmation and had included packing materials. A couple of days ago, I got an email from them asking me to confirm the date of shipping--which I did, along with the weight and total cost of the package. Today, I went to check my feedback, and the customer had changed it to a 5 with a comment that the package had been shipped promptly and exactly as described. I never thought Half.com would do anything about it at all--I am thrilled that they actually took action and got it corrected. With all the negatives lately, it feels really nice to be able to report something positive!
posted on September 15, 2000 11:25:52 AM new
To what e-mail address did you write? I have a seller that I left a 1 for because they sent me the right CD case but the wrong CD was inside. A few days later I received the correct CD in the mail. I tried to change the feedback to reflect the correction but it wouldn't let me. I would love to get their feedback changed.
