posted on September 16, 2000 06:52:10 PM
PLEASE READ THIS, THIS MAY BE HAPPENING TO YOU NOW
Our Paypal account was "restricted" first time Friday 09/15 and our money seized. This money is our property and is being held by Paypal against our will, we cannot send it or withdraw it, but they can continue engrossing their vaults by receiving more money under our account while we are only allowed to play with their logos.
After the above initial surprise, we were acquainted with the following:
"What is a restricted account? As a user with a restricted account, you may not send, request or withdraw money. You may also not add funds electronically or close your account. The remaining PayPal features are available for use, including adding funds by personal check, receiving money, placing logos into your auction listings, and updating your account information. If you become eligible for a new account bonus while your account is restricted, it will be rewarded and then placed on hold until the restriction on your account is lifted. If you become eligible for a referral bonus, the status for that referral will continue to say "Pending," however once your restriction is lifted, it will be rewarded.
Why was my account restricted? Your account was restricted for administrative reasons.
What can I do to lift this restriction? To lift this restriction please contact the PayPal Account Review Department team in the box provided below."
Several email messages were sent, at least seven to every Paypal email available, requesting necessary grounds or documentation entitling Paypal to this abuse. Of course, none of our emails have a reply as of now.
We also called Paypal at least three times, and after wondering through several filters, we were told that they were "investigating".
Please read Paypal Terms of Use, especially article 6 about termination below quoted.
Article 6 - "Termination. Excessive disputes, charge backs, refunds, complaints, and claims from other customers, or other abuses of the Service are, without limitation, grounds for restricting your account and/or terminating your right to use the Service."
After careful review of the excessive wording that constitutes Paypal Terms of Use we found out that there is no terminology for the word "restricting", "restrict" or else similar describing the flagrant abuse of kidnapping other person's property.
Further, hidden somewhere among the excessive wording there is some that is worth the quote "as a result of a dispute or for any other reason, the parties agree to provide to any requesting party on a timely basis any and all necessary documentation to resolve any … dispute."
They haven't provided consistent evidence that we've incurred in any of the above, and they won't. Paypal has kidnapped our money without any legal basis.
We don't know what will finally happen to the money being trapped by Paypal, our only wish is that they don't use the argument of "terminating the account" to pocket our money.
We are living in the United States of year 2000, where freedom of speech prevails above everything. We are not worried about retaliation from Paypal because this is not defamation but the only truth. This is real and is happening now, they suddenly decided to seize our money without reasonable grounds, not even a simple line explaining why, how, or for how long.
Further, if anyone reading this can foresee that violating acts like this can be prevented to others in the future, and would like to sponsor any legal action is invited to email us.
We are now forced to request all bidders that paid through Paypal to request charge-backs from their credit card issuers, as technically we haven't received their payments. The potential for lawsuit against Paypal from seller and bidders is enormous. Let's consider we are now suffering damages and prejudices to our good standing as Internet sellers, not counting eventual negative feedbacks from unsatisfied customers that may lead to indefinite suspension from Internet sites carrying a decrease and eventual loss of projected sales. As of now we are not posting items, but dealing with this Paypal issue for the last two days.
We said above that we are living in a Great Nation, leader of the Free World. But, after this sad experience with Paypal we are inclined to remember the times when persons were grabbed from their homes without other explanation than "we are investigating", and their properties seized without grounds or warnings. These remind us of the times of Nazi Germany, Cuba of Castro, or several Third World dictatorial regimes, when a person was imprisoned a Friday night to spend the weekend in jail and his properties lost for good.
We were told by Paypal that our money was being held for "administrative reasons", who or what in this world gave them such an empowerment?
Paypal told us that they "were investigating". What are they investigating? What or whom are they investigating? They didn't have an answer, neither do we.
As of now we are waiting for an answer or a reason why they have kidnapped our money, meanwhile they keep collecting money into a "restricted" account. Gentlemen, this is a scam.
Maybe this is their way to force us to upgrade our account and pay them commissions? Who knows, we found an interesting article on eBay Discussion &
Help Boards
We are not selling anything here, we just wanted the reader to know about this, that he/she may suddenly find his/her Paypal account restricted and money seized indefinitely.
Thanks for your time,
numisreal
If we were selling something, we wouldn't accept Paypal.
posted on September 16, 2000 07:01:12 PM
numisreal: many of us went over to the eBay CAR CHAT BOARD to read your fine posting there.
Be sure to read bobbi355's post -- she is just now learning what happens when you cancel your account at playpal -- tey take the money and send you an email asking you to register, LOL!!
People are only NOW finding this out.
Viral Marketing, nothing like viral marketing, composed of LIES and deceit to create a BACKLASH!
posted on September 16, 2000 07:02:33 PM
numisreal,
Welcome to AuctionWatch.com!
If you review the threads in the Ebay Outlook you will see there are several with Paypal in the title. I am asking you to post to those forums or post to the AuctionWatch.com Partner Services forum. A paypal rep is usually there, Mon-Fri. to assist users with problems such as yours.
