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 ShellyHerr
 
posted on September 27, 2000 10:44:44 AM new
Ok I should know this...

A person has 3 postives (one btw was supposed to be a neg, said, no payment, no response to NPB, but whatever)
And 3 negatives. If I give this person a neg, would this NARU her? That would mean 4 negs and 3 positives....
I don't want to give a neg, but heck, no response to emails, or the NPB thing.

 
 cdnbooks
 
posted on September 27, 2000 10:54:07 AM new
No.

With a feedback of -4 one can't bid but someone has to bring this to eBay's attention before there is a NARU. Simply having 4 negs means nothing to eBay.

Bill
 
 ShellyHerr
 
posted on September 27, 2000 10:59:26 AM new
Ok I get where it has to be brought to ebay's attention, but she couldn't bid because of -4? This is automatic in the system? Sorry brain block today.

 
 stockticker
 
posted on September 27, 2000 11:18:01 AM new
Shelly - I believe it's a record of 4 NPB's (from different sellers) that will cause the user to be kicked off eBay. I think it's automatic.

Irene
 
 ShellyHerr
 
posted on September 27, 2000 11:22:01 AM new
Thanks Irene

This might not be the only dumb question from me today, but don't want to clog up the forum yikes

 
 Glenda
 
posted on September 27, 2000 11:30:36 AM new
If the user has 3 unique positives and has 4 unique negatives, that comes out to a total of -1.

When an account reaches a total of -4 (not "just" 4 negs), the person is automatically prohibited from listing or bidding. In order to be NARU'd, the account must be brought to eBay's attention.

Feedback and NPB/FVF ["black marks"] requests are two completely different things, and nobody on the user side of eBay can tell how many "black marks" a person has against them. When they reach 3, they are suspended for 30 days; when they reach 4, they are NARU'd.

 
 paulstar
 
posted on September 27, 2000 11:40:39 AM new
Once again no one seems to be able to get the story straight.

There are 2 separate issues at hand;

1.) You will be automatically NARU if you end up with a feedback rating of (-4). The amount of negs you get means nothing unless you reach (-4).

Got it?

Now;

2.) You will be automatically suspended for 30 days if you receive 3 NPB warnings, and suspended indefinitely if you receive a 4th warning.

Got it?

Now pay attention, because here's the part everybody screws up;

The user DOES NOT have to get the 3 warnings resulting from "unique" users filing FVF refund requests. If ONE person files 3 or more, the buyer will be suspended.

However...

You HAVE to have multiple users leaving negatives for the buyer to have their feedback drop to a (-4) since "unique" users can only count toward a 1 (or -1) when calculating a users feedback.


[ edited by paulstar on Sep 27, 2000 11:43 AM ]
 
 mrpotatoheadd
 
posted on September 27, 2000 11:57:15 AM new
paulstar-

The user DOES NOT have to get the 3 warnings resulting from "unique" users filing FVF refund requests. If ONE person files 3 or more, the buyer will be suspended.

You might think so, but you'd be wrong.

I filed for a refund of FVFs last month on 4 auctions, all won by the same bidder, and that user was never suspended nor NARU'd, as is supposed to happen (theoretically, anyway).

edited to add...

From eBay's NPB FAQ:

http://pages.ebay.com/help/basics/f-npb.html

I submitted three credit requests for auctions that had the same high bidder, why isn't that bidder now suspended?

There could be a number of reasons. First, the system will not automatically suspend a bidder if that bidder receives three Non-Paying Bidder Warnings from one seller. This does not mean that the bidder will not be suspended, it simply means that the bidder will be manually reviewed and if appropriate, suspended. Second, just because you submit a credit request does not mean that the bidder receives a Non-Paying Bidder Warning. Certain criteria must be met before a Non-Paying Bidder Warning is issued to the bidder.





[ edited by mrpotatoheadd on Sep 27, 2000 12:03 PM ]
 
 paulstar
 
posted on September 27, 2000 12:02:50 PM new
Well, I filed nine (9) FVF refund requests against an individual and as soon as I finished, I updated the screen and the user was NARU.

That quick.

 
 eddiebear2
 
posted on September 27, 2000 12:04:33 PM new
Directly from Ebay's FAQ about non paying bidder policy (copied and pasted):

I submitted three credit requests for auctions that had the same high bidder, why isn't that bidder now suspended?

There could be a number of reasons. First, the system will not automatically suspend a bidder if that bidder receives three Non-Paying Bidder Warnings from one seller. This does not mean that the bidder will not be suspended, it simply means that the bidder will be manually reviewed and if appropriate, suspended. Second, just because you submit a credit request does not mean that the bidder receives a Non-Paying Bidder Warning. Certain criteria must be met before a Non-Paying Bidder Warning is issued to the bidder.


 
 paulstar
 
posted on September 27, 2000 12:12:35 PM new
Hey, I can do that too!

I submitted three credit requests for auctions that had the same high bidder, why isn't that bidder now suspended?

There could be a number of reasons. First, the system will not automatically suspend a bidder if that bidder receives three Non-Paying Bidder Warnings from one seller. This does not mean that the bidder will not be suspended, it simply means that the bidder will be manually reviewed and if appropriate, suspended. Second, just because you submit a credit request does not mean that the bidder receives a Non-Paying Bidder Warning. Certain criteria must be met before a Non-Paying Bidder Warning is issued to the bidder.

And now, with a little twist; every other word missing!

I three requests auctions had same bidder, isn't bidder suspended?

could a of . First, system not suspend bidder that receives Non-Paying Warnings one . This not that bidder not suspended, simply that bidder be reviewed if , suspended. , just you a request not that bidder a Bidder . Certain must met a Bidder is to bidder.




[ edited by paulstar on Sep 27, 2000 12:14 PM ]
 
 mrpotatoheadd
 
posted on September 27, 2000 12:20:00 PM new
And now, with a little twist; every other word missing!

Makes almost as much sense as many of eBay's policies.
 
 
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