posted on October 17, 2000 08:01:06 PM new
I'm really worried that Ebay's troubles might be related to heavier traffic. If that's the case, I'm in BIG trouble this winter!
If this keeps up much longer, I'm going to pack it in. It's ridiculous.
I've written demanding credit for all of my auctions for the past week. All these outages have cost me lots of money because of Ebay's ridiculous extension policy.
I hope all other sellers will write to demand the same. For them to charge for this level of service is absurd!
[ edited by calley1 on Oct 17, 2000 08:05 PM ]
posted on October 17, 2000 08:14:25 PM new
eBay's user agreement does not guarantee the site will be working at all times. This is for their protection, it's the risk that sellers must take.
But, with the numerous recent outages, I think we are reaching the borderline of 'gross negligence' here. How far can it go?
posted on October 17, 2000 08:37:00 PM new
I am beginning to think that it might be time to rethink closing time strategy.
I usually run a whole batch of auctions to close on Monday night. I just sit there like a maniac and shoot out EOAs and pack the items that get PayPal'd.
I prefer one night like that, but maybe it would be better to do it over two evenings. That way an outage doesn't likely take down all my closings.
posted on October 17, 2000 09:01:10 PM new
Ebay's operation has become sloppy to the max. They have no competition and therefore no incentive to improve. They collect their money up front and could not care less if the site is up or down. This nonsense has been going on since Summer. There is not a day when something is not broken at Ebay.
Sellers would be smart in my opinion to support some of the also rans such as Epier and Cityauctions to counterbalance a teetering Ebay. I left out Golds because they seem all too eager and willing to also start charging up-front fees. I am not paying those to any other auction houses, ever. It's nonsense. So, if you are a serious seller, I think it's time to look at other auction houses and to support them. Not as a replacement to Ebay, but as a alternative and as a security addition. Sellers make or break auction houses, so if enough of us support the better smaller ones, then we assure ourselves a place to sell our wares.
