Home  >  Community  >  The eBay Outlook  >  Seller Changed Picture of Auction item!!


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 nicepolice
 
posted on October 17, 2000 08:30:42 PM new
Good evening. I just had to retract a bid I placed on a pair of gold earrings, because when I viewed it tonight, the picture was not the same as it was yesterday.

Perhaps the Seller realized he was auctioning the wrong pair of earrings, I don't know. But to just replace the picture (new earrings not even close to that as presented before) and not let the bidders know, in my opinion, is pretty bad. I still have a bid on another pair of this seller's earrings, and intend to purchase them.

I do not want this retraction held against me (I only have one retraction) and want to know if there is someway that in the future, when sellers view my feedback, can they find out my reasoning behind the retraction?

I thought there was some way to actually read my statement, but I'm not sure.

HELP!!!



 
 betsybarnet
 
posted on October 17, 2000 08:35:47 PM new
When you retract your bid you are supposed to give a reason. This does show on the bid history page on the auction. Maybe you can keep a hard copy of that page in case this comes back to bite you, but it shouldn't. You have retracted for a legitimate reason.

 
 Islander
 
posted on October 17, 2000 09:28:21 PM new
Next time, if you have time before the auction closes, you might want to think about e-mailing and asking the seller why they made the change before you retract your bid. I've changed pictures before when I've wanted to put in a clearer picture or add measurements -- something that is more representative of the item.

As a seller, I sure wouldn't change the pic close to the closing though -- always within a day of listing the item.
 
 kellyb1
 
posted on October 17, 2000 09:54:44 PM new
You can also email the seller and ask them to remove your bid. If I had the wrong item pictured and I replaced it with the right one, I would remove a bidder if they asked me to. Unless they were being a jerk about it, and then I would tell them to retract their own bid.

I also agree with not changing the pic if the auction is close to the end, and if it was the wrong item pictured, I think I would email the bidders before I did anything.

Kelly

 
 nicepolice
 
posted on October 18, 2000 06:37:38 AM new
Thanks for your suggestions. I actually did e-mail the seller in the afternoon, but did not receive an answer when I was about to go to bed, so I just retracted. I wish the seller had gotten back to me so I could have asked to be removed as a bidder.

The original earring WAS NOT the same earrings in the second picture. Altogether different.

I checked the auction now, and 2 other people removed their bids.



 
 
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