posted on October 18, 2000 10:01:21 PM
I have a package that was returned to me in the mail (the return stamp was rubbed off somewhat, but from what I gleaned it said no such person). I emailed the buyer several times to re-confirm his address but no response whatsoever since he paid. What should I do now??
posted on October 18, 2000 10:08:40 PM
Have you already posted feedback? If not I would post the followng: "Where are you? PO returned package - need correct address."
posted on October 18, 2000 10:30:07 PM
I would NOT suggest using the Feedback forum for this purpose. Nothing is more frustrating than someone posting a message in your feedback; a message that will stay with you forever.
If anything, it tells people that you are either inexperienced at selling, or just unprofessional.
I would go to ebay and pull up the user contact information and give them a call.
Many people hate to do this, but I have solved many problems in a flash by calling someone.
posted on October 18, 2000 11:43:04 PM
I have received a message from a seller because I was temporarily out of pocket. It did not ruin my life, and I appreciated the heads-up. Feedback is only a tool - it is not sacred.
posted on October 19, 2000 09:38:26 AM
The emails are going through, so the account
is not dead. How about pulling his info to phone
******************** Shosh
posted on October 19, 2000 09:53:34 AM
You aren't obligated to phone and I wouldn't if it was inexpensive. If you do not hear anything after 30 days, feel free to relist the item. In the event that they eventually make a guest appearance at their computer, you can refund their money. Just make sure to get a correct address to do so!
