Home  >  Community  >  The eBay Outlook  >  seen any increase in brealage with USPS?


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 jfpnatl
 
posted on October 21, 2000 09:04:47 PM new
I have never had much damage by Priority Mail until the last month or so, have any of you guys seen an increase as of late?
 
 dman3
 
posted on October 21, 2000 09:14:30 PM new
only times I have had complaints of damaged item in shipping is when I diliver on the saturday before a long holiday.
WWW.dman-n-company.com
 
 mysticspiral
 
posted on October 21, 2000 09:43:21 PM new
I recently received two items I had purchased on eBay from two different sellers. Both were packed in those small priority mail boxes and both were smashed nearly flat with the corners split open where something could have fallen out. The items were not breakable or there would have been nothing left of them. I ship items out to customers in those boxes all the time, and now I wonder what they look like when they get them.
 
 cassiescloset
 
posted on October 21, 2000 10:15:16 PM new
If the item is small enough (I sell mostly clothing) I use the Tyvek priority envelopes. I don't have to worry about it getting smashed.

 
 catryan
 
posted on October 22, 2000 04:45:47 AM new
Yes - I have. There have been times when I couldn't pack a box well enough in the past two months to withstand the USPS.

I always ask the buyer if there is anything I could have done with packing rhe item to prevent the breakage. 99% of the time I am told that the damage was not preventable. Maybe they are just being nice, but I really have packed my items well lately - and it still happens.

I've also had a problem with the USPS being slow - when buying and selling.

And they want to raise rates??
Potential just means you haven't done it yet!
 
 sadie999
 
posted on October 22, 2000 05:46:45 AM new
Summer was awful with the USPS. They increase temp help (no offense to temps who are good workers) during the summer, and 3 weeks in a row, I had items break.

As much as I like the free boxes, I wish Priority Mail would just cease to exist - maybe if packages were expected to take 5-7 days to get across country instead of 2-3, they'd get there unscathed - and fewer federal workers would "go postal" on the job.
 
 jfpnatl
 
posted on October 22, 2000 07:04:10 AM new
I am just glad to see I am not the only one having trouble. I know I have excerised the same care ( Received glowing feedback on packaging! ) as I have always and have an had seen a big increase of packages arriving damaged. Seems no matter how well you package things they are arriving damaged. I never had anything to get broken until the last 2 months. Thank goodness for U-PIC and a easy, fast claims handling, just waiting now for the increase in premiums now!

 
 macandjan
 
posted on October 22, 2000 07:29:54 AM new
I have had a couple buyers of 123 blocks tell me they are getting them with the corners poking out. I have been sending them with each pair in a seperate bubble wrap envelope inside but they are too free to slide and gain monentum to poke a hole. NOW I roll each pair in a Tyvek envelope so it is in 3 layers. and tape it up. Then I reverse wrap it in tape sticky side out so it can't move around and put all the pairs up to 4 pairs in one big bubble bag inside the large flat rate envelope. They would have to stand and flail them on a hard surface to get out.

 
 violetta
 
posted on October 22, 2000 08:15:18 AM new
jfpnatl - Do you live near Portland, Oregon, by chance? I have had a HUGE increase in breakage, beginning in late Spring this year. Priority boxes are too flimsy for protection against whatever gorillas they are using to process our mail.
Violetta
(Not known by this nickname anywhere but here.)
 
 kittycom
 
posted on October 22, 2000 08:25:45 AM new
Yes I certainly have, if it arrives there at all! I recently sent a larger item that was wrapped first shored in cardboard and peanuts, double-bubble wrap, put in a sturdy box padded with paper excelsior, and then put inside a larger box lined on all sides by layers of peanuts. Arrived broken into more than a dozen pieces.

Another buyer received his Priority Mail package after 3 weeks delivery time. He reports that it looked as tho the PO spent about a week running over it with the mail truck. In addition, the packaging was soaked, inside and out. Amazingly enough, the item was OK.

This doesn't count the packages that were totally lost........

 
 jfpnatl
 
posted on October 22, 2000 08:32:40 AM new
No, I actually live in Metro Atlanta, GA. I had a lady thank me for good packing last week, she was located in the Mid west. Said she had 5 items delivered and only 1 survived the shipping, that's not good odds is it?
It seems to be a wide spread problem and not regional. I have been re-enforcing the boxes with 1" Styrofoam and still the boxes are being crushed, falling apart from water damage, ect... It just seems the proper precautions aren't being taken at the PO. I just don't see what more we can do to ensure safe delivery, if this continues this will put us out of business!!!! People wont continue to buy things on line, if we can't get them to them safely and intact!

 
 Entercorp
 
posted on October 22, 2000 09:05:16 AM new
I recently received a priority package with what appeared was a kicked-in hole like someone tried to kick a field goal with it. It was just luck that it missed the item which was packed near the bottom, and the package only lost its peanuts. I sent out a sound card by priority, it was well packed, but still it was damaged and I had to give a full refund. All I ask of the USPS is ordinary care, and not to play football with the packages. There is absolutely no reason for packages to be treated like this regardless of what catagory it is shipped.


 
 
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