posted on October 24, 2000 06:05:58 AM
I never had a package turn up missing. I don't know what has to be done. I could resend the item to the buyer or offer a refund & deal with the Post Office myself or should I send her the insurance paper? Or should I wait & see if it turns up? It was mailed Priority 27 days ago. I would like to respond back to her quickly but don't know what the proper way is.
posted on October 24, 2000 06:21:53 AM
If the item was insured, you should take the insurance receipt to your P.O. to start the paperwork. This has only happened to me twice, but in both cases, once I started the paperwork for a lost package, the package suddenly turned up.
