posted on October 26, 2000 06:26:58 AM
Well I took this boards advice and neg'ed the deadbeat who won my corvette auction. Guess what? he neg'ed me back. what a surprise, now I have yet another retaliatory neg in my file. And of course ebay will let it stand in my file. That's it I'm finished with giving negs. I can hear the whine now "but if you don't the feedback system fails" well it failed me so to hell with it.
Timmy
none
posted on October 26, 2000 07:17:05 AM
And how can you say the "feedback system failed you?" You did what you were supposed to do and so what? He got pissed off and negged you too. So what again? If your feedback rating is decent, anyone with 1/8 of a brain can see that it was a retaliatory neg. Bidders are not stupid. When I see a neg on someones record, I go to the persons feedback who gave the neg to find out "THE REST OF THE STORY". Frankly the only Negs that bother me are the *never responds to email, never sent payment* and then no reply to rebut the charge, and even then, there has to be some kind of a pattern of at least 2 or more. Also where they gave you the neg, you can unemotionally state the facts again, like "bidder gave me a retaliatory neg because I negged for non payment." and then move on.
posted on October 26, 2000 07:20:19 AM
Did you respond to the negative? If you do so factually and unemotionally, it usually ends up making you look better, rather than worse. Anyone who reads feedback is going to check the bidder's feedback, and his feedback left, and they'll see pretty easily who's the bad guy.
always pickersangel everywhere
posted on October 26, 2000 09:25:10 AM
Unfortunately, a lot of bidders are stupid. Many look only at the numbers. Among the stories I saw, a bidder who bought a lot of stuff from a seller with a 20 rating. The 2o was from 40 purchases with positives and 20 sales, all with negatives for non-delivery.
I have had bidders win my auctions without reading the first sentence of the post.
"US bidders only" on a 19 inch monitor was "won" several times by foreign bidders, one bidder "won" it twice.
No, I can not rely on bidders being smart enough to recognize retaliatory feedback. Untl the sites take more involvement in policing their own sites, I have to be careful in my feedback. http://www.ygoodman.com [email protected]
posted on October 26, 2000 10:05:30 AM
I don't care if someone can/does read my feedback before they bid as long as they bid. I rarely check feedback unless the item is over a certain amount.
I believe that those who neg appropriately will always be subject to dimwits who retaliate. SO WHAT? GET OVER IT. People place way too much attention on something that matters very little. This isn't a popularity contest, this is a business and no matter what you do, someone is not going to like you.
One should treat everyone as if they were your only customer. Unfortunately that is not always going to be reciprocated. The shielded nature of Internet transactions increases the likelihood of rude and inconsiderate behavior which seems to be more prevalent in society at large.
If you concentrate on doing a good job, the feedback issue takes care of itself.
posted on October 26, 2000 11:38:02 AM
Along these same "to net or not to neg" lines, do most of you neg someone if they tell you upfront they have changed their minds and can not buy your product? This has happened to me 3 times in 2 weeks, twice because they didn't read the description, and once because he doesn't have the money. They were polite and apologetic, and like the original poster, I would hate to get negative feedback over it. I can easily resell these items, but it is time consuming and irritating, not to mention the $.25 posting fee I lose. I would definitely neg a deadbeat that never emails, but I'm having a second thought on these, what do you all think? Maybe I can give them a neutral.
posted on October 26, 2000 01:03:18 PM
If someone bids they are making a promise and you are banking on their promise. I don't hold court sessions with my bidders; if you don't keep your end of the bargain, you can expect a neg.
posted on October 26, 2000 01:13:09 PM
jujudee: I'll admit that I am much less likely to give a neg to someone who contacts me asap saying they won't/can't pay.
A few weeks ago I had a buyer who thought my item was something diffrent than it was. Now, I rechecked my listing and really felt there was not a mistake on my part (it was very clear what the item was). I then went and checked the buyers history. Sure enough, it seemed that they were buying only one kind of item (not the item I was selling).
They buyer was very apologetic and offered to refund my fees (which would have been under a buck). They also said they would be willing to buy the item even though it wasn't what they needed.
I told them since they had contacted me as soon as they realized there was a problem that I would let it go. It was just one of those 'gut' calls.
Now, if the buyer had strung me along or didn't answer my eoa (and tying my items up in the mean time) I would have neged and (more importantly, in my opinion) filed for FVF's.
Could the buyer have been lying to me. Sure. Have I been lied to before? Yep. However, I still try to take each 'problem' on a case by case basis.
posted on October 26, 2000 01:43:19 PM
The feedback system just does not work.
There are several reasons that I do not leave negative feedback.
First, is the fact that in most cases, undeserved retaliatory feedback
will be posted on my record. Some of you will argue that not leaving
negative feedback will affect the "community". Well, how about my
standing in the "community".
It's a waste of time and energy.
And, in some cases, negative feedback may not be deserved.
posted on October 27, 2000 05:32:41 AM
We leave negs all the time for non paying bidders; out of hmm, 25 I've had to leave, I've gotten only 3 retaliating, to which I've replied. One is funny because she won two auctions, left pos feedback under one auction number by accident, when I finally had to neg her for non payment of the two items, she found the other auction number and negged me back. I agree, just quietly respond with the facts 'No pmt recd 45 days after auction end, had to relist, BOO!'
I even respond to neutrals (have 5 of those, too) Funny what people will do; one gave me a neutral for a 9 day delay in USPS delivering to her! I just responded 'Auction end X/XX, mailed x/xx, delvered x/xx?? Mail prob!!'
I figure that if bidders are interested in my neut/neg feedback, they'll have to dig way back (have over 2000 pos) and it will all be safely explained. Doesn't seem to be hurting current auctions!
