posted on October 28, 2000 04:14:16 AM
I have herd some stories that paypal is informing the seller that he has received payment from a bidder only later inform him that the bidders credit card wasn't any good and then not credit the sellers account.....What' up, any horrer stories. I am doing a bunch of business via paypal and really don't want to get burned.......Any help would be appreciated....
posted on October 28, 2000 04:31:26 AM
Depends on the source of your information. I read somewhere that PayPal had caused cancer in some lab rats. Here I've removed all the asbestos from my office only to find out that PayPal might be giving me lung cancer.
posted on October 28, 2000 05:04:30 AM
Hi i've never had the problem but heard of it,the person that said it said to never go just by the email you get that you've got cash. to be sure go to your account at Paypal to be sure before shipping. also, good advice,never let your account balance get too high,i transfer my funds to my bank anything over around 20.00.
One tip, never ever do what i did, i typed in my PASSWORD ALL IN CAPS,a few times in a row,(when i set it up i used lower case)
THEY LOCKED ME OUT OF MY ACCT FOR A WEEK! i was upset till i realized i did it.(ACTUALLY IT'S GOOD THEY ARE THAT CAREFUL!).
so i now warn every new customer not to do that.otherwise they have been great for me..
best to ask direct,i think it's [email protected],,,or open another thread
and ask for paypaldamon, he monitors this board & will help
good luck,remember NO CAPS heehE
pam
posted on October 28, 2000 06:30:36 AM
I haven't had any problems with PayPal until now. I don't have enough payments coming in through PayPal to upgrade and I haven't decided if I even will. I wanted to let PayPal users know if they don't already that if you receive a double payment from a customer and they use a credit card to pay you get double the amount taken off your $500 limit. This happened to me this week. I don't think this is right. The person can't cancel the payment unless it is sent to someone who doesn't claim it. If you have an account they ask you to send the extra payment back to the person that sent it but they don't add that back to your limit. There should be some way for the person sending the payment to cancel it so that it does not affect the receivers account. goathead...I think is a good idea to check your account and make sure the money is there before shipping. These emails could be sent by anyone.
posted on October 28, 2000 06:38:40 AM
Someone probably has credit card transactions confused with PayPal's echecks, which are NOT paid until they are CLEARED, which takes a few days.
There are two types of echecks through PayPal:
One kind is the "instant" echeck. It's guaranteed through a credit card and is cleared immediately.
The other kind is NOT guaranteed through a credit card. The seller still receives a "You've Got Cash" e-mail, but the transaction will show up in the seller's account as "pending" or somesuch.
The buyer can rescind the echeck at any time until it clears the bank. If the buyer's checking account does not have sufficient funds to cover the check, it won't clear.
A buyer CAN CANCEL an echeck -- an echeck CAN be returned as NO GOOD.
If you receive an e-check, DO NOT ship merchandise until it shows as "completed" in your transaction list.
edited for clarity
[ edited by vargas on Oct 28, 2000 07:35 AM ]
posted on October 28, 2000 06:40:19 AM
I have NEVER had a problem with PAYPAL in hundreds of transactions, and my customers love it - I have a business account and I am very pleased with it -
LOL! Uaru I agree, to hear some sources PayPal does cause cancer in lab rats - or is that sour grapes! Or are these negatives merely troll postings from other services?
Good business dictates sellers offer a service which the buyers prefer - not what is the current whim of the seller...
posted on October 28, 2000 06:52:38 AMLOL! Uaru I agree, to hear some sources PayPal does cause cancer in lab rats - or is that sour grapes!
I don't know if the sources cough are accurate or not. Sometimes it doesn't cough, cough, matter where a person gets the information cough as long as it validates what they want to believe cough, cough, cough. I do have to admit that before cough, cough, cough, using PayPal I didn't have this cough. I've considered using a new service cough, but there have been reports of it causing impotence cough, my wife says the cough is aggravating but she can live with that.
posted on October 28, 2000 06:53:36 AMGood business dictates sellers offer a service which the buyers prefer - not what is the current whim of the seller...
Good business dictates they don't put themselves at risk doing it.
posted on October 28, 2000 08:24:41 AM
Good business dictates sellers offer a service which the buyers prefer - not what is the current whim of the seller...
I prefer free .... but my local Mercedes dealer isn't offering that. So I guess I'll just have to keep driving my old car until I find a dealer who offers what I prefer.
posted on October 28, 2000 08:45:36 AMI don't know if the sources cough are accurate or not. Sometimes it doesn't cough, cough, matter where a person gets the information cough as long as it validates what they want to believe cough, cough, cough. I do have to admit that before cough, cough, cough, using PayPal I didn't have this cough. I've considered using a new service cough, but there have been reports of it causing impotence cough, my wife says the cough is aggravating but she can live with that.
Threads about PayPal abound on these AW boards, and I know that a few are trolls. These are usually identified and labeled as such in short order.
That being said, the majority of PayPal threads are never refuted by PayPal (except by paypaldamon and his magical copy and paste machine). Most of these threads turn out to be accurate based on one or more of these facts:
1) They are never proven inaccurate by Damon or other posters.
2) Damon comfirms the problem and "passes it on to engineering (who happens to be on vacation 24/7)".
3) Damon ignores the problem. The ever-present PayPal cheerleaders (the ranks of which dwindle each week) take up the slack for him and try to dismiss the orginator as a troll. This thread serves as a perfect example.
4) Damon copies and pastes irrelevant and/or misleading passages from the PayPal TOU (which changes more often than Bill Clinton's story).
Yes, some of these threads are indeed trolls and are proven as such by other posters. Most however are legitimate and no amount of whining by the PayPal cheerleaders can change that fact.
[ edited by abingdoncomputers on Oct 28, 2000 08:48 AM ]
posted on October 28, 2000 08:56:10 AM
All of the "problems" I've had with PayPal have turned out to be user error on the part of the buyer--email not quite right or not clicking the "Send" button on the final screen. I've had several buyers in the last couple weeks that thought they'd paid me, only to find out that they'd never completed all the steps necessary to make payment. I've never received an email from PayPal, though, and not had the money in my account.
always pickersangel everywhere
posted on October 28, 2000 09:10:18 AMAll of the "problems" I've had with PayPal have turned out to be user error on the part of the buyer--email not quite right or not clicking the "Send" button on the final screen. I've had several buyers in the last couple weeks that thought they'd paid me, only to find out that they'd never completed all the steps necessary to make payment. I've never received an email from PayPal, though, and not had the money in my account.
This post speaks volumes. Suggestions have been made repeatedly to PayPal regarding quick and easy fixes for most of these problems. True, many are due to user error. But when more and more customers make the very same errors over and over again there is something amiss in the way the process works. Successful businesses do whatever they can to make doing business with them as hassle free and "dummy proof" as possible. To accept problems such as this and not make changes (but blame the user) whenever possible is just plain lack of business sense. I wonder if PayPal will ever learn this.
posted on October 28, 2000 10:49:34 AMSuccessful businesses do whatever they can to make doing business with them as hassle free and "dummy proof" as possible.
Abingdon,
Don't you think you're just a bit hard on PayPal at times, just a bit? You've commented several times on how beautiful ExchangePath works and scolded PayPal because they don't have their "dummy proof" payments option. You've typed volumes on how PayPal needs a more pronounced confirmation screen, yet you seem to be happy with ExchangePath, even if it totally lacks even a hint of a confirmation screen before funds are sent.
I've seen your questions to Damon not as serious questions anymore, but more as a 'call to arms'. In the interest of fairness I think you should make sure you hold the other services you embrace up to the same standards.
posted on October 28, 2000 11:14:11 AMI've seen your questions to Damon not as serious questions anymore, but more as a 'call to arms'. In the interest of fairness I think you should make sure you hold the other services you embrace up to the same standards.
There is a big difference between PayPal and the "other" services. The other services are free (for the time being). I have no illusions that they will remain free indefinitely and when they do begin to charge fees, then I will hold them to a higher standard as well.
PayPal charges a fee (IMO a very reasonable one) for their services. Therefore I hold PayPal to a higher standard than the other services. PayPal has chosen to ignore suggestions that would improve the service that we pay for and make the transaction less painful for all involved.
They have also chosen to:
a) Change their TOU seemingly at random.
b) Lie to their customers and lay blame for all problems on the customers.
c) Charge us business/premier customers for services that do not exist yet.
d) Give their users a false since of security with a "verification" process that is worse than worthless since it "verifies" crooks.
e) Pretend to have a buyer and seller protection program in place when in fact the only protection afforded to anyone is to PayPal.
f) Freeze the accounts of "verified" users even though their seller protection plan claims to protect verified sellers from fraud.
g) Refuse to verify the buyer's credit card billing address so that the seller can protect him/herself from credit card chargebacks in case of fraud (which isn't supposed to happen anyway if the seller is "verified" ).
h) Refuse to answer even the most basic questions when asked.
I could go on but I'll let the rest slide for now. Yes, I guess I am a bit hard on PayPal, especially since I used to be one of their biggest cheerleaders. But as long as they charge me for their services, I will keep bringing up what I feel are valid issues to be resolved. I will keep making suggestions that I feel will benefit me, my customers, and PayPal.
Why do I bother? Because PayPal has been good for me in the past and if they ever get their act together they can be again.
[ edited by abingdoncomputers on Oct 28, 2000 11:17 AM ]
posted on October 28, 2000 11:21:35 AM
I've had nearly 1000 transactions with no problems whatsoever.....
____________________________________
The only place you'll find success before work is in the dictionary.
posted on October 28, 2000 11:40:36 AM
I really don't think the original subject of this post was "have you had problems with PayPal."
Read the post again:
"I have herd some stories that paypal is informing the seller that he has received payment from a bidder only later inform him that the bidders credit card wasn't any good and then not credit the sellers account.....What' up, any horrer stories. I am doing a bunch of business via paypal and really don't want to get burned.......Any help would be appreciated...."
goathead came here with a valid question, looking for verification or denial of a SPECIFIC ISSUE with PayPal and right off the bat, the thread is derailed with a rude, silly non-answer.
Yes, there are stories like this out there. They are REAL. But they involve PayPal ECHECKS, not credit cards.
Maybe it's time to put the pom-poms down long enough to really read, think about what's being asked and give a considerate answer.
Supplying an informed answer goes a long way toward calming potential hysteria.
Heckling only gets the heckler a bunch of butt pats from the other guys on the same team.
