lsst
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posted on October 31, 2000 11:29:47 AM
In an earlier thread, I asked advice on a misleading auction title where the seller stated in the title the item is a xxxxxx when in fact it was not.
Due to his putting a prestigious brand name in his title, his item was bringing in bids up to 4 times the price it is at Sams Wholesale Club.
I e-mailed him asking if it was brand xxxx and he said no. I mentioned it was misleading and he said he would change it. Well, he of course did not.
I e-mailed e-bay who sent a general form letter stating not enough proof... etc.
If the title had said Chanel or Rolex in the title -for a non Chanel or Rolex item-e-bay would have been all over it!
One newbie had bid over 18 times trying to reach reserve. She met it but was outsniped at the last minute.
After the auction was over, I e-mailed the newbie and mentioned it was not brand xxxxx and she could purchase it for hundreds less at Sams.
She was so glad I e-mailed her. She thought was bidding on brand xxxxx. She e-mailed the seller stating how misleading his ad was and how it should be changed.
The seller now has two of these "extrememly rare" items up for sale with the exact same title and description!
Well, It gives sellers a bad name and there is nothing e-bay will do. Lauren
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captainkirk
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posted on October 31, 2000 11:34:03 AM
Try emailing safeharbor again, including seller's agreement to change his title and evidence that he isn't doing so. Maybe that will get SH to act.
How about emailing the high bidder and, without risking "auction interference" on your part, ask them to confirm with the seller the item in question, and to leave appropriate feedback (hint hint).
PS - you can also remind the high bidder of ebay's fraud insurance. Ebay *will* go after sellers who are found "guilty" of this (i.e., ebay has to pay under their insurance).
[ edited by captainkirk on Oct 31, 2000 11:35 AM ]
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lsst
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posted on October 31, 2000 11:45:02 AM
Captainkirk, One funny thing did happen! He states US sales only and someone from another country won! This winner has a few negs for this and non-payment! I got a chuckle when I saw this!
He already has it relisted -so the winner has backed out and the second bidder (the newbie) definately does not want it.
He has had two people e-mailing him stating it was misleading so you think he would change it-as he stated he would in the e-mail to me.
He has the ALL SALES FINAL- in his TOS and ASK ALL QUESTIONS BEFORE BIDDING.
He states "brand xxxxx LIKE" in his ad and I suspect he hides behinds the TOS so he can blame the winner for not asking first if it is brand xxxx or not.
If the title states brand xxxx why would I e-mail asking if it is brand xxxxx? Lauren
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Glenda
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posted on October 31, 2000 05:37:51 PM
Lauren: As unfair as it may seem to be, if you continue to email his bidders, you may get in trouble with eBay for auction interference.
Expand the headers on the reply he sent you saying it is not an XXXXX and forward it to SafeHarbor. Include the tracking number in the subject line that they sent you when they replied.
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lsst
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posted on October 31, 2000 07:13:57 PM
Hi Glenda, I e-mailed the bidder after the auction ended. I am not e-mailing any other bidders. I e-mailed safe harbor again with the e-mails and headers.
I think it is a lost cause and I have done what I can. Lauren
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zian
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posted on October 31, 2000 07:44:54 PM
A fool and his/her money is soon not a couple any more. Why can't/don't buyers READ what is listed in a sale? Why not think? Why not ask through e-mails.
It is nice what your are doing. I think if i was a foolish person i would like having you looking out for my best interests as a buyer.
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zian
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posted on October 31, 2000 07:51:52 PM
Ps........i think my last post was, for the most part, a generalzation. I have seen time and time again bidders just being foolish with thier money.
I am honest when I say you are doing good try to get this seller to do the right thing. I think it's up to all of us to make eBay a better place for all...........Not just the smart or foolish.
I also think that if you feel right about what you are doing you should e-mail EVERY person that comes in contact (bids) with that seller. I understand it's against eBay's rules but ???? It was also against the rules to harbor Jews in Natzi Germany (i love that analogy).
Hope I didn't upset the balance too much....
FIGHT THE POWER ... 
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lsst
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posted on October 31, 2000 07:52:58 PM
Thanks, Zian
This one is tricky. It almost fooled me.
If I had not seen the identical item in a store, I would have assumed it was brand xxxxx.(I may have even bid! Boy would I have been taken!)
His listing states brand xxxxx.
Nowhere in his listing does he say it is not brand xxxxx.
If it states brand xxxxx in the title, most people do not think to question it. Lauren
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reddeer
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posted on October 31, 2000 07:53:13 PM
I e-mailed the bidder after the auction ended.
It doesn't matter, in eBay's eyes the deal isn't over until both parties have finished trading. I know a do gooder that was suspended for doing exactly what you did, after the seller caught wind of it & forwarded the email to safe harbor.
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lsst
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posted on October 31, 2000 07:58:21 PM
I am going to wait for e-bays reply to my second attempt.
Even though it is tempting to e-mail the bidders and say "This is not a xxxxx!",
I can not due to e-bays auction interference rules.
I sell and buy on e-bay and do not want to screw it up. Lauren
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lsst
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posted on October 31, 2000 08:00:31 PM
Redeer, I am confused, I did not e-mail the winner. I e-mailed a bidder who did not win. Lauren
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reddeer
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posted on October 31, 2000 08:03:31 PM
Until the high bidder has paid, the runner up bidder is still a potential winner.
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twelvepole
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posted on October 31, 2000 08:04:54 PM
Good for you lsst.
Well if ebay does away with email addy's, they will need to start a question tab like Yahoo's and then you wouldn't need to go to safeharbor, you could of posted the question asking about the authenticity and all could read that it wasn't the real mccoy.
Ain't Life Grand... 
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lsst
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posted on October 31, 2000 08:09:30 PM
As I stated earlier, I will wait until I hear from e-bay the second time. I was under the impression-I could e-mail once the auction was over.
I have done all I can and I do feel good that this bidder found out. It made her day to know she had not been had. She was so glad she did not win.
I do not think e-bay will do anything but I know I did what I could to help. Lauren
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lsst
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posted on October 31, 2000 08:12:08 PM
Twelvepole, That would have helped as he is not about to admit in his ad it is not brand xxxxx. After all, if he did, his bids would not be as high!LOL
Lauren
[ edited by lsst on Oct 31, 2000 08:17 PM ]
[ edited by lsst on Oct 31, 2000 08:18 PM ]
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zian
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posted on October 31, 2000 08:12:50 PM
I like the annanimity of a web based e-mail if I'm going to do some "frowned apone" eBay rule breaking to help keep MY community clean.
Do the right thing!!......yahoo is free and no id check.
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zian
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posted on October 31, 2000 08:18:14 PM
This is a totaly diffrent subject (kind of)........i realy can't stand when some sellers (or whoever) find it necessary to police others auction for any and every eBay infraction.
It seems like there is allot of that grade school menatlity like "well, if he/she is allowed to do it why can't I?
Or...."If I can't do it you shouldn't either."
Why not just live and let live?
Take care of your self.
Of course you should also stand up and scream (I think) if some one is about to get ripped off. (remember those Jews in Germany?)
What would you have done?
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lsst
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posted on October 31, 2000 08:22:34 PM
Zian, Normally I live and let live. This auction title is so misleading I decided to do something. Lauren
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zian
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posted on October 31, 2000 08:25:52 PM
Lauren....Like the other said.
Good for you.
I think it's OUR eBay and if they don't wont keep it clean (rules or not) it's up to us.
Like a said before if you feel strong about it feel free to get a free e-mail account under another name to do the "dirty" work.
It's to bad they make us hide to help protect and serve.
Just don't mess with my auctions... LOL
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lsst
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posted on October 31, 2000 08:33:30 PM
No problem Zian!
Lauren
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