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 lotswin
 
posted on November 17, 2000 11:53:38 PM
Greeting all AW user:

Our co. post 300+ auction on ebay, sometime
we got bid retract from bidder.

Till today we got a bidder who retact the bid and left such explanation:

"Shipping rate is WAYYY to high!!!! "

Our s/h fee stated on auction page very clearly. 12pt fonts + Bold + Color (Blue and Red).

we have neraly less than 1% of NEG feedback on ebay, NO BIDDER ever complain about the s/h fee.

Onething i don't get it is If he didn't like the s/h fee, why did he place the bid at first time.

What would you do if this happen to your auction ?




 
 macandjan
 
posted on November 18, 2000 12:29:33 AM
[ edited by macandjan on Dec 3, 2000 02:56 PM ]
 
 Zazzie
 
posted on November 18, 2000 12:39:34 AM
Some people just think the world needs to know what they think
 
 cix
 
posted on November 18, 2000 02:31:02 AM
Here is what I do when I get a bid retraction with a ridiculous explanation. I email the bidder and inform them that their reason for retraction is not allowed per the ebay user agreement they agreed to on ebay. I also copy word for word the acceptable reasons for retraction and the unacceptable reasons for retractions. I then inform them that if they do not resubmit their bid ASAP I will forward the auction and their explanation to ebay safeharbor for investigation and that they will be banned from any and all of my current or future auctions.

Since I started doing this every bidder who has retracted a bid on my auction resubmits it within 4-5 hours after receiving my email.

 
 sadie999
 
posted on November 18, 2000 05:37:50 AM
I would complain to eBay so they may inform the user that their reason is unacceptable, but be thankful this nut isn't your winning bidder.

I was recently relieved at a bid retraction.

It was one of my higher end items (and I have few of those), and when I checked the feedback of the bidder, I was appalled - she had about half the number of negs as she did positives. And she had already deadbeat someone on a like item.

Knowing that bids attract other bidders, I was going to leave her bid until the last day of the auction, then retract it myself.

Fortunately, she retracted the bid herself. I figured I'd inform eBay of her reason when I had time to do so, but lo and behold, by the end of the auction (which exceeded my expectations), she was NARU. Dang, I'm getting to where I can spot those psychos at 50 paces!
 
 macandjan
 
posted on November 18, 2000 07:52:03 AM
[ edited by macandjan on Dec 3, 2000 02:56 PM ]
 
 
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