Home  >  Community  >  The eBay Outlook  >  eBay Canada - Selling form problem


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 copperline
 
posted on November 18, 2000 01:33:18 PM
I was trying to set up a new auction last night. Filled in all the info and scrolled to the page bottom ready to hit "review" so that I could continue and submit the auction but that part of the page never showed up on the selling form. The page ended right after the form information - there were no buttons to click to continue.

Thought it may have been a loading problem so I reloaded the page without luck. Never had problems with this form before. Tried again today and it still wouldn't work. Anyone else notice a problem with that form? I can't sell if I can't submit my auction.

Checked out the selling form on regular ebay and the other international ebay sites and there were no problems getting the entire page on any of those.

I'll use regular ebay if I have to but I wanted to know if this was a true glitch on ebay Canada or just my computer. I'd appreciate if someone else could check out that form for me. Thanks!
 
 stockticker
 
posted on November 18, 2000 04:54:48 PM

Hi Copperline,

I've just tried a test listing. I use Internet Explorer 5. The "Submit" button does show up on my computer (I didn't click on it though).

Try doing a hard boot to your computer (physically turning it off and on) and then try again.



Irene
 
 copperline
 
posted on November 18, 2000 06:17:14 PM
Thanks for checking that out for me, Stockticker! I appreciate your help.

Tried your suggestion (hard boot) but still no luck. I'm using Netscape 4.5 - not sure if that might be why I'm having a problem. Obviously it's just a glitch on my side of things but I'm not sure how to get around it. Hmmmmmm! Any other ideas?
 
 pepi3
 
posted on November 18, 2000 06:31:00 PM
Hi Copperline:

I have just tried a test listing on eBay Canada. I have Netscape 4.5 and ended up with the same problem you have, no button at the bottom of the page to review the auction before launch.

I think the problem is with eBay Canada, not with your end.

Anna from Guelph, Ontario

 
 cimfra
 
posted on November 18, 2000 06:36:46 PM
Same problem here with Netscape 4.7 with no submit button.

Also, I noticed that on the front page, all categories are gone.


 
 copperline
 
posted on November 18, 2000 06:52:08 PM
Thanks, Pepi3 & Cimfra! BTW I noticed that about the category listings as well the last time I tried to get through. Not that I want anyone else to be having problems but I'm glad to know its not just me.

It looks like its got something to do with using Netscape, though. Is there someway to let ebay Canada know about this? Who should be contacted?
 
 
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