posted on November 18, 2000 05:42:10 PM new
I check my feedback daily, and I see a Nautral...Well, I stared to talk to my self.
And naturally call her all kinds of nice names.....Then, I went into her feedback and saw she just started to be a Seller, not just a buyer. Then that got me even madder.
I wrote her an email and asked, WHY, she said
her item took 4 days longer to arrive then it should have. She said the check cleared the bank on Nov. 12th, I said, thats inpossible because I deposited it on Nov. 12,
and I have my receipt to prove it. I also said to her, I sent your item out on the 7th day, I didn't even wait for the 10th business day.
She called her bank and was told there was a problem with the date on the machine. Thats when I explained to her how being a seller you need lots of understanding we deal with differnt types of people, but it would be nice if you contacted me first and we cleared it up. I said " as a seller you will learn what I am saying." She said PEACE
there was nothing else for me to do. It was done, The newer people on ebay act to quickly when it comes to leaving neg. or naut. feedback, They should work that fast for positive feedback,
posted on November 18, 2000 05:54:14 PM new
This dont happen just on Ebay it happens on yahoo too.
I use to leave feed back as a seller after I got payment but I dont do this no more. I am tired of leaveing good feed back for getting payment then being held hostage over feed back for a refund for buyer remorse or not being contacted by the buyer personnely if there was even a small problem they leave a positive with what I call a nag.
people with problems that leave netural feed back or negs with out contacting the buyer get a big fat neg from me for lack of conunication and failure to contact me frist to work there problems out. if they are new they might get a warning and no feed back from me for the deal.
most buyers are the greatest but some are not and dont deserve feed back at all if they cant learn to play inside the rules.
Edited to add there is no mistakes when it comes to feed back all they need to do before leaveing it is READ the Warning that what they give and comments are perminate and cant be changed.
a buyers can mess up a years hard work building there business and sales with one of these so called mistakes, many of us have hudereds if not thousands over a year invested in this accidents can happen but accidents that mess up ones whole year shouldn't be taken lightly buyer have as much responabity as sellers in these sales.
#1 is work with the buyer frist not the feed back.
posted on November 18, 2000 08:09:35 PM newa buyers can mess up a years hard work building there business and sales with one of these so called mistakes,
I really don't think this is true. I really don't believe that a perfect (or near perfect) feedback rating is as important as most sellers think it is. And I'm basing this on real data.
Many times, I have been looking for an item of which there are many available. While it's true that sellers with very little or no feedback don't get as many bids, from there it's hard to see much of a pattern unless a seller has an overwhelming pattern of negative feedback.
But sellers with 10% negative (which is a huge negative percentage, in my opinion) or even higher, generally seem to get the same level of bidding as those with perfect feedback.
I think that buyers who look at feedback generally look for patterns.
Of course, having a neg at the top of your feedback can have an impact, but it can be quickly moved down the page.
Obviously, it's nice to have near-perfect feedback, but I don't think that random negs have the tremendous impact that many sellers seem to believe.
[ edited by amalgamated2000 on Nov 18, 2000 08:11 PM ]
posted on November 18, 2000 08:23:47 PM new
For myself, I rather look at the reason for neutral or neg. Since we do have a chance to respond to any feedback, sometimes the assaulted party is exonerated...in the eyes of the reader, anyway.
******************** Gosh Shosh!
posted on November 18, 2000 08:53:55 PM new
As a seller I agree this so called perfect feed back is not all so important as most make it out to be or that it truely proves much to any one or gain any trust from unknown buyers.
I see though more times then not posts here
such as look this buyer 50 Million positive feed back 5 negs this year how can ebay let this person still sell.
posted on November 18, 2000 09:17:27 PM new
I do agree, that a few neg. with lots of positive feedback really doesn't make that much difference. It's the reason behind the feedback that I don't like.
When a buyer has a good reason for nfb, Ok, then leave it, lets face it were not perfect
seller on each count, but Lets not get crazy over unimportant reasons, more then ever before you are seeing more and more new comers leaving nfb for dumb reasons.
I am not just picking on buyers,its sellers also, I feel if it wasn't for the feedback we would really have a problem, because that is what seems to keep people doing the right thing. Lets face up to it, we really NEED OUR FEEDBACK, I also wish people wouldn't be so lazy about leaving it. Between two names I sell under I left 800 feedbacks, and in return I received 500 At the beginning it bothered me alot, not anymore, I do what I feel is right and I have no time to worry about who is not leaving me feedback.
Now you have to worry about Non paying bidders. They are all over ebay, and I don't belive that they help your aution like someone else said last night, I fee they interfer with an auction.
posted on November 19, 2000 08:54:16 AM new
i am a buyer only. i have purchased over 500 items, left over 500 feedbacks and have received under 300 feedbacks even though i have paid for every item immediately. i guess there are just many people who don't care enough to leave feedback. maybe when they have a high number they stop caring.
posted on November 19, 2000 05:03:39 PM new
Hi Tonimar1: I put in my tos that a check must clear my bank before a shipment will be released. This has helped with the problem. I had people emailing that the check had cleared their bank but had not cleared mine.
I have really stopped waiting for the check to clear. I have had only one check bounce. It bounced 27 days after it was deposited. I still say that I wait for a check to clear but if it is a high number check. the person has good feedback I will ship right away.
I do hold newbie check and low number check just to be sure.
I recently had a zero demand escrow. They had 3 auctions that totaled several hundred dollars. I do not do escrow. They did not read my tos. They didn't ask until the auctions were over. I was very nice to them I let them out of their auctions. I explained that I would file a NPB to get my fees back and that I would not leave feedback if they did not. Which they said they would.
After I filed the NPB I get an email about why I was doing that. I sent them a copy of the email I had sent 2 weeks prior. They then gave me 3 neutral feedback because I would not do escrow. I gave them three negatives. I was very angry because I spend 6 hour in emails with these people explaining ebay rules. I let them out of the auctions and would have left it at that.
I just could not beleive that they gave me three neutrals after all the effort I went through because they were zero. I tried to make their first ebay experience a pleasant one even though it was not completed.
