posted on November 23, 2000 02:22:13 PM
I am new to accepting BIllpoint, and I was wondering how other sellers handle sending out Billpoint invoices and/or EOA notices.
1) Do sellers send out a Billpoint invoice to each auction winner? If this is the case, what do you state in the remarks section? Other forms of payment? Mailing address for payment? Payment terms? Etc.
2) If no Billpoint payment is sent out to each winner, in the seller's standard EOA letter, do you mention that the seller accepts Billpoint, and if the buyer wants to pay by Billpoint, to contact the seller so that a Billpoint invoice can be sent out.
3) Do sellers send out a Billpoint invoice and a standard EOA for each auction? This would seem like a duplication of information and possibly take up more time than it is worth, but ....
4) When the buyer receives the Billpoint invoice, is the seller's address listed anywhere on the invoice? This would save the trouble of trying to put this information in the remarks section for the forms of payment.
5) Since I am now accepting Billpoint, should I contact previous auction winners who have not yet paid and send them a Billpoint invoice? Would this appear to be pushy in case they have sent payment already? Should I send them an email that states that I now accept Billpoint and that if they want ot pay using this method, to contact me and I will send them out a Billpoint invoice.
Any ideas/suggestions would help, because I have not sent out one Billpoint invoice and I am not sure of where to start.
