posted on November 27, 2000 06:16:37 PM new
Well, it had to happen eventually. I finally recieved a negative feedback. I had a close call before, but I talked the buyer into a partial refund deal.
This buyer didn't seem to read that the item I was selling was a no-box deal, which I put in bold, but didn't bother to even ask a question.
Should I neg the buyer? What upsets me the most is he didn't contact me before posting a negative feedback.
posted on November 27, 2000 07:47:13 PM new
Sorry to hear about your first negative. It's not really that big a deal, sometimes it's almost a relief (like the first ding on a new car). I believe most people look for a pattern when checking feedback, one or two negs will not cause you any real harm.
Personally, I would not leave a neg but a neutral, factually explaining what happened. Make sure you respond to the neg in your own feedback, stating the facts of the transaction.
posted on November 27, 2000 07:56:55 PM new
Uggg....the first one is always the worst!
If you do respond to the neg, keep it unemotional (this usually requires a few days of kicking the wall before you get to that point). State just the facts.
