posted on December 18, 2000 06:21:56 PM
I received this email today from a newbie on ebay.
"I have been going through your auctions and see you have several of the same *items* up for auction over and over and over and over All you do is change the titles and put in other categories but all the same *item* you are wasting my time looking at your auctions"
I did not reply.
Yet, 30 minutes later I get this email from the same person:
"$8 $9 $10 its all the same thing all of these are the same *item* you are not even selling any stop wasting my time and give it up"
The *item* this user refers to is an item I have alot of and although they are all similar, they are all handmade so they are actually different and they fit nicely into several categories for different prices.
NOTE: My auctions clearly say these are all different and the one you recieve might not be exactly as pictured.
I have never had a complaint about this item and have sold many. Many sell with Buy It Now or I simply end the auction to finalize the sales early. I will usually end an auction that has a bid and replace it with a brand new auction for the same item. In this case that is why if a buyer views my current auctions they will not see all the ones that have sold.
Anyway, just wondering how some of you would respond to a NEWBIE WITH AN ATTITUDE ?
posted on December 18, 2000 06:25:01 PM
Why waste your time and give them the satisfaction?
Just ignore them, until they do something that costs you money, like auction interference. Then contact safeharbor.
Ain't Life Grand...
posted on December 18, 2000 06:25:52 PM
I would respond by deleting the email. and then go on about my business of selling those handmade items you have been selling
posted on December 18, 2000 06:29:15 PM
This is the kind of email that makes me wish I could send a huge Raspberry in reply.
Here's the response I might send:
Dear Concerned Buyer,
Thank you so much for your interest in my auctions. I have been selling these items on eBay for XXX months, thought I have been doing very well. I will certainly take your comments under advisement, but regretfully will be unable to give you the credit you deserve if I use any of your tips. I trust that you will continue to watch my auctions, and will find your reward in the increased sales I am bound to have.
I do very much appreciate the time and effort you put forth in your desire to help out a poor undeserving seller such as myself.
posted on December 18, 2000 06:40:10 PM
I'd go with the "drive 'em meshuggah" approach:
Dear (Newbie),
I'm sorry but at this time we are not looking for distributors. However, if you'd like to make an offer on a large quantity, I will pass your offer along to our production and sales departments.
As for the newbie...I always wonder where these people ever get the time to worry about things like this. After 10 years in the restaurant business, and another 10 years with the NWS, the public never ceases to amaze me...
"Who's tending the bar? Sniping works up a thirst"
