posted on December 24, 2000 02:39:00 PM
I have an odd situation.
The first (and only) bid on one of my auctions was from someone with about 20% negative feedbacks. That's way too much for me. All of them dealt with her not paying, paying very late, etc.
So I cancelled her bid, giving "will not sell to bidder with so many negative feedbacks (21)." as the reason.
Less than an hour later she bid again.
So I cancelled it, and sent her a email asking her not to bid again, and cc'd it to Safe Harbor.
Guess what? Less than an hour later she bid again.
So I sent an email to Safe Harbor, to tell them the situation, that she continues to bid despite being told not to. I cc'd that email to the bidder.
So 3 bids, all cancelled for this one item. At this point I'm considering ending the auction completely to ensure that she doesn't bid.
posted on December 24, 2000 02:41:07 PM
Send your email informing Safe Harbor of her bids after being told not to bid in your auctions to this address:
Pray like crazy she doesn't have additional ID's or the ability to create new ones to harrass you.
Edited to add: Did your original email to her, where you instructed her not to bid on your auctions, include the explanation that doing so will result in suspension from Ebay? If not, it might help to forward a copy of your email informing Safe Harbor that she is bidding on your auctions again to her, and include a comment to that effect. Perhaps she'll stop then.
always pickersangel everywhere
[ edited by pickersangel on Dec 24, 2000 02:44 PM ]
posted on December 24, 2000 03:31:13 PM
You pretty much have done all I would have done already. Maybe SafeHarbor will notify her not to bid and she can be suspended if she bids again.
Although I really hate to say it, you probably are better off ending the auction and asking ebay to credit your account for that auction due to this bidders activity.
Explain in your email to ebay that you feel you have been forced to end this auction due to the fact you have made several request to this bidder not to bid on your item and you feel they might snipe it right at the end to try to give you a negative feedback.
posted on December 24, 2000 04:07:18 PM
I understand your feelings but I have an honest question. If that is the only bid you have, why bother cancelling it? Maybe you will be one of the ones she pays, and moving merchandise is what it's all about, right? I really am not criticizing you here, just wondering.
posted on December 24, 2000 04:19:30 PM
The reasons I just don't feel like taking my chances with this bidder:
1) Very high number of negative feedbacks, some of them very recent.
2) Low dollar value of the book in question. I'd rather just not sell the book ($7 opening bid) than deal with someone like this.
3) I sell books on eBay, but I own a bookstore and most of my sales are through my own website, ABE, and Bibliofind. Sure, I want to "move merchandise" but this book will sell, if not on eBay, then on one of the the other sites, and definitely at more than $7.00 (which is less than I have it listed for on the other sites).
I just received this email from the bidder. Despite what they say, some of the negatives are very recent, and many of the older ones are from dates prior to the supposed car accident, or way after it. Most of the negative are NOT "years old," many are within the last year. And if they are so experienced with eBay, why did they think they were "pushing the wrong button" and ignore the bid cancellation notices from me and eBay. It took cancelling her 3 bids to get her attention? Give me a break! Keep in mind that this person has 21 negative feedbacks.
"Canceled? I thought I was pushing the wrong button. You've got to be kidding. If
you take a look, you will notice that my negatives are almost entirely
years old. A few years ago I had a lot of bids going when I was involved
in a very serious auto accident. My family didn't know how to help since
they had no experience with ebay. As you can imagine ebay had me send
them proof of my hospitalization before the reinstated me. I didn't bid
for a long time because I didn't know if I was going to go into the
hospital for more surgery. Now I bid a lot on small things like * and *. I had lightning hit a power poll a couple of months ago
so I was late with one payment. Recently a seller got confused and
didn't realize I had paid for an item. I bid a lot so it is bound to
happen. I have a very high feedback rating despite my accident. There
are many happy people out there I have dealt with. It is ironic that at
Christmas time you didn't email me for an explanation, and just decided
to treat me with this kind of inconsideration. Merry Christmas to you
sir."
All this is turning into way more of a hassle than I wanted for a $7.00 book. I'm cancelling the auction and will not be relisting!
posted on December 24, 2000 05:04:32 PM
Hello Denise,
I think it fairly obvious that your bidder is making excuses for themselves in the hopes you don't pursue the re-bidding with eBay.
But why let a bidder who can't or won't follow the rules dissuade you from selling your items?
Why not email eBay and suggest that they adopt an automatic re-bid blocking procedure? Ask them to modify the software so that if a seller cancels a bid, that userid is automatically prevented from re-bidding on the item (and possibly excluded from bidding on any items by the same seller).
posted on December 24, 2000 07:16:36 PM
Hoping that this bidder will somehow single out YOUR auction as one she actually follows through speaks to a truly stunning level of optimism and naivete.
beatnikangel, you did exactly right - except you should've notified SafeHarbor the first time around. I just had somebody who'd deadbeat me on an auction and was subsequently NARU'd re-register and re-bid on the same damned item. Got her NARU'd again in a heartbeat, much to the amusement of the other sellers she'd pulled this trick on before.
