posted on January 11, 2001 09:59:54 AM
Has anyone been faced with this situation? A bidder contacted me and said that he had not received a book parcel. On checking I had the package both insured and registered for delivery confirmation. Post Office records showed that the package was delivered two days after it was sent. This fellow writes about three weeks later and says he never got it. I copied the info off the PO site and sent it to him, forwarding another copy to safeharbor in case there were questions. Asked him to check with the local Post office and gave him the delivery Conf.#. I told him that if the PO screwed up he would have to take it up with them. Personally, I have questions as to whether this guy figured to collect off me for allegedly "lost"items.
posted on January 11, 2001 10:11:11 AM
In order for him to "take it up with them", he will need the insurance receipt you got when you mailed the item. The post office won't pay on a claim without it.
posted on January 11, 2001 10:48:09 AM
That happened with me too---it was an expensive package and the DC said it had been delivered but the buyer said he was out of the country on the day of delivery.
I phoned the number on the back of the DC and they gave me the number to the post office which delivered the package--who then gave me the number where I could talk to the postie who would have actually delivered the item---who then told me that if the item weighed more than 2 lbs--the parcel delivery person would have delivered it--so I then got that number---and that person told me that they had delivered it to the 'Building's office'--good memory !!!! ( who had never told the buyer they had it.) It cost me about $3.00 in phone calls--but the item was worth enough for me to try to figure it out as the buyer wasn't getting any answers when he queried the post office.
But if you don't want to go through all that and the DC says it was delivered---you will have to wait 30 days and then you can get the post office to track the item with the Insurance tracking #
posted on January 11, 2001 10:52:35 AM
It is possible that someone else grabbed the package. I have had \ D.C. parcels left at my doorstep (although I always pay for Return Receipt but some sellers do as they please), where anyone could have taken it. Post Office is accurate as far as showing "delivered"...but to "whom"???
That seems to be a major problem with P.O....Would'nt it be nice if ALL packages had to be signed for! Gosh Shosh!
posted on January 28, 2001 02:12:12 AM
"Would'nt it be nice if ALL packages had to be signed for!"
As a person who works full time, a resounding no!
I have had a UPS package requiring signature, but the guy who left the note on the door saying it had to be signed for in person. I had to leave work a few hours early, drive 20 miles out of town, and then a thirty minute wait before I got my package!
I have no way of being how during the day, nor can I pick up packages as I work during "business hours". Plus, I live in suburbs, so I have 0 worries about theft.
posted on January 28, 2001 02:29:22 AM
I have had packages delivered to me -- left on the doorstep -- that had Delivery Confirmation, and they were addressed to someone else at another address!
posted on January 28, 2001 07:38:59 AM
AZGamer,
I have the same problem with UPS. The answer for me is, if you call them, they will deliver the package to any address you specify. I just have mine delivered to my job. There is always someone there to sign for it. I suppose the exception would be a very large or heavy package that you don't want to have to haul home, but so far this works great for me!
posted on January 28, 2001 08:20:47 AM
FWIW I have sent a note with my WBN saying that "my normal shipping is Signature Required. I would be happy send the package without the signature requirement at buyers request, but buyer has to agree that UPS delivery scan is proof of receipt of package." What do you think, will it work?
but some sellers do as they please), where anyone could have taken it. Post Office is accurate as far as showing "delivered"...but to "whom"???