Home  >  Community  >  The eBay Outlook  >  What Makes an Ebay Seller a PowerSeller???


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 taz8057
 
posted on January 16, 2001 10:27:02 PM
Hi,

I have been looking at many posts on the aw site for a long time without making a post - maybe a reply or two, but no post. This is my first post, so be easy on me. I know there are some people that spend half the day looking at posts on aw!

My main topic is what makes a seller on ebay a powerseller? The reason I ask this is because all a person has to do to be a powerseller is to have $2,000 in sales to ebay, and 100 positive posts to feedback at a 98% positive rating. Someone could sell maybe 2 high dollar items per week and get a powerseller rating.

Does anyone think that the powerseller status should also include how many auctions that you have closing per month? I currently run about 200 to 210 auctions per month. In the past 30 days, I have listed 231 items, and 115 have closed successful. That is about 50% selling rate. I find that to be very good, but could be just a little higher. Those 115 auctions have the final added price of $1,290.15. So, according to ebay, I just about have powerseller status. However, I have between $1,100 and $1,500 in sales from ebay per month from what I sell.

Any hints from anyone what I could do to make things happen for me. I thought about adding some products from http://www.rexall.com/th/health. This is just an idea. Tell me what you think of the rexall site, I just signed up with this to help with my income from ebay.

Maybe if I sold $20 items instead of $10 items, I might make out better.

I also wanted to find out about the featured auctions. Has anyone had any luck with the featured section and made out w/ a profit.

-Trey


 
 cix
 
posted on January 16, 2001 11:09:12 PM
Powersellers get better customer service.

As for me, I tend to shy away from Powersellers after the ones I dealt with seemed to be less than favorable transactions.

I feel Powersellers are to busy to answer questions or give you a little personal touch.

I list about a 1000 auctions a month (which after the new fees kick in I will not list even half that amount). I have cleared way over $2,000 some months, but not consistently and I have no intention of being a Powerseller. In fact, as soon as my rating gets to high I will start a new ID to sell with.

I real high feedback makes some people wary and it also makes some other people expect to much from you because they consider you a pro.

 
 ecom
 
posted on January 16, 2001 11:57:54 PM
PowerSellers have to be blind, so they can not see the terrible things Ebay does to them.

They have to be deaf, so they can not hear the terrible things that Ebay says about them.

Get the picture?
 
 darcyw
 
posted on January 17, 2001 12:07:13 AM
I am a PowerSeller.

I succeed because I specialize and give incredible customer service.

I succeed because I analyze my customer base and meet their consumer needs.

On the other hand, I have a friend to whom I refer in my auction pages who is also a PowerSeller. She maintains her status by buying various things at yard and rummage sales and giving great customer service.

The key is good customer service because that is how you build a loyal repeat customer base, no matter what it is you sell.

I list between 120 and 250 items a month, more toward 120 than 250. I usually sell 95 to 100% of my auctions on the first listing.

You can view my feedback at:

http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?ViewFeedback&userid=darcyw

You can view my 30 day selling history at:

http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?MfcISAPICommand=ViewListedItems&userid=darcyw&include=0&since=30&sort=2&rows=25

When I am bidding, if the seller is a PowerSeller is not a relevant factor to me. Other factors are important.

The only advantage to being a PowerSeller is receivng a chatty eBay email newsletter about once a month.

Darcy



 
 motive8
 
posted on January 17, 2001 01:40:10 AM
I don't but too often any more, but whilst looking through the listings I often come across some Power Sellers that seem to flaunt the fact they are a power seller, with a huge logo, and a template with text used to cover just about any item they would sell. (at inflated prices often)

These power sellers are the ones I would be leary about. It may have gone to their head. They are so busy, they don't even have time to create nicer looking ads. If they don't have time for this, you can imagine they don't have time to resply to questions.

Twice in the recent past I have emailed power sellers to ask a question. One was an international seller (from Russia). Neither one replied. Often I get a reply 2, 3 or even 5 days later, which I suppose is better than nothing.

BTW taz8057, last summer I came across a listing for a power seller with a feedback rating of about 160. I was surprised he/she had such a low feedback rating and was a power seller, but it seems this seller sold a few high ticket items per month, from what I recall, cars (not the same seller mentioned in another thread).

 
 jumpup
 
posted on January 17, 2001 04:24:58 AM
a powerseller is nothing more then a person with a huge logo on their page.we are a powerseller from 2 years ago.n
never got special treatment or help from anywhere at ebay.its a big JOKE!they got alot of nerve trying to make sellers think its anything at all.its just a label.we are useing a new user id as the other one was getting to close to 1000 mark,and were offered the p.seller program with our new id but only laughed when we saw it in our email.as we know we still get deadbeats,we still get no CS.we still get terrible support so its a no brainer.DO NOT WASTE YOUR TIME

 
 gravid
 
posted on January 17, 2001 05:38:13 AM
The ability to accept faint praise.

 
 ecom
 
posted on January 17, 2001 06:27:29 PM
Egad, Darcy!

That's an impressive sell-through rate.


 
 Pocono
 
posted on January 17, 2001 07:05:33 PM
The only thing that makes ebay recognize a power seller, is that they pay FVFs on at least $2000. a month

And if someone complains about a power seller? ebay ignores the complaint.

that's about it.

 
 Pocono
 
posted on January 17, 2001 07:06:42 PM
The only thing that makes ebay recognize a power seller, is that they pay FVFs on at least $2000. a month

And if someone complains about a power seller? ebay ignores the complaint.

that's about it.

 
 blondestranger
 
posted on January 17, 2001 08:54:09 PM
I am a power seller by eBay standards.

I am very personable with my buyers before and after transactions, highly reliable and have incredible feedback to state as so.

I have a small logo on my me page, I don't think it is fair to classify power sellers as strictly 'too busy to respond to questions' it certainly does not apply to me.

it is no status symbol for me to be a power seller, but it absolutley does not mean I cannot make it happen.. one auction at time even tho I run 1200 plus a month.

Enid
deja deja deja vu believe it and it will come true!
 
 genxmike
 
posted on January 17, 2001 09:36:15 PM
We are Gold PowerSellers on eBay. We have a personal account representative who we can contact by email. She answers very quickly and has bent over backwards for us with any problems we have had.

Having said that, we did not get much help from EBAY until we became Gold Powersellers.

 
 Pocono
 
posted on January 17, 2001 09:58:30 PM
She answers very quickly and has bent over backwards for us with any problems we have had

and to HELL with all the non power sellers.


You see, the account reps get a cut, so if a Power seller calls up and says:

"hey, some competitor is cutting into my sales", then the PS rep jumps on ending the competitors auctions or NARUing the poor shlub under some bogus excuse.

It's all a well calculated way to keep the PS'ers happily stroked and to keep generating their bonus's.

It's nice to talk to ex employees sometimes, you find out so much...


.
[ edited by Pocono on Jan 17, 2001 10:04 PM ]
 
 preacher4u
 
posted on January 18, 2001 06:54:39 AM
Apparently, to Look like a PowerSeller (that what's important) is to place their logo on your auctions: Anybody can do it and eBay couldn't care less.


 
 fountainhouse
 
posted on January 18, 2001 12:58:47 PM
taz, the one legitimate perk to being a PS is the quicker service response time.

Any other benefits ("And if someone complains about a power seller? ebay ignores the complaint") are purely imaginary.

Course, I can only speak for those of us at the bronze and silver levels, and can't opine on the accuracy of the information in this thread about Gold PS'ers.

Maybe if there are any reading this they'll let us know of the success they've had in having competitors' auctions closed down baselessly, and confirm that they are able to violate TOS without repercussion.

Til then, call me slightly skeptical.


 
 miracle118
 
posted on January 18, 2001 01:42:22 PM
What's with the Power Sellers with the horrendous feedback? Sometimes when I come across a power seller with a huge number of nevatives I'll go to vrane.com and look at them. There is one particular power seller that eBay features, get this, **features** on one of the category pages. Horrible negs, sending the wrong items, sending flawed items when they were described as perfect, always using autoresponders to answer emails, etc.

And then one negative really rang true "If you can't handle that many auctions, don't list that many" (I'm paraphrasing here).

I'm starting to see this a lot with some power sellers.
 
 
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