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 apbabruce
 
posted on January 19, 2001 05:44:48 AM
Here's a question for all of you:

When you send out EOA notices, or the like, do you also send a read receipt along to ensure that the winner does indeed read the notice? It could be used as CYA material when a customer says "I never got your email" and tries to start trouble.

I'm wondering if any here use them, and if so, do they work?

BSM
 
 libbyparsons
 
posted on January 19, 2001 05:57:52 AM
They don't work with hotmail or yahoo. I use netscape and when I get an email that a return receipt is requested I get a popup box for it. I can also send them but very rarely do I get an automated response that an email has been opened and not at all if the email went to Yahoo or Hotmail.

I think AOL has this feature automatically, do they not?

 
 kidsfeet
 
posted on January 19, 2001 06:02:08 AM
AOL has it automatically, but unless it has changed, it is for AOL members only.

 
 libbyparsons
 
posted on January 19, 2001 06:05:30 AM
Yep I meant just for AOL users Sorry I didn't clarify

 
 rosiebud
 
posted on January 19, 2001 06:32:54 AM
Sure they work if 3 conditions are met:

1) The recipient's server must support the Delivery Service Notification (DSN) standard.

2) The recipient must have a mail program that uses the Message Disposition Notification (MDN)standard.

3) The recipient actually clicks "OK" to send you the returned receipt.

Now if you want something that gets around those 3 conditions... then you can try certifiedmail.com.

Hope that answers your questions

 
 abacaxi
 
posted on January 19, 2001 07:16:14 AM
You can SEND them, but not all systems syupport them, and those that do usually allow them to be turned off.

Waste of time and bandwidth.

 
 apbabruce
 
posted on January 19, 2001 07:39:15 AM
Interesting comments...all well thought out. Rosiebud: Thanks! I downloaded that little tool and plan to put it to use!

BSM

 
 GrumpynAM
 
posted on January 19, 2001 07:58:53 AM
AOL does have a system where you can see if someone at the (AOL) Email address opened your email and read it, BUT, it really can't be proof that the bidder was the one that opened it. Could be that one of their kids or significant other opened it and didn't tell the intended user that they received the email.

 
 
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