CAgrrl
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posted on January 20, 2001 03:31:51 PM
Wanna good laugh?
Well, I've been packing/shipping/emailing all day, and I've been doing my best to leave feedback as I go. I just realized that the cut & paste feedback I left for a couple of my customers does NOT say what I intended it to say!! Instead of being the well-deserved praise my customers deserve, the feedback says something like "ebay item number xxxxxxxxxx item yyyyyyyy", accidently cut & paste from an email I'd written. AAAAACCCCCCCKKKKKK!!!!
Of course I emailed them all apologizing, but I wish there was some way to fix this!! Why oh why doesn't Ebay let you change your feedback afterwards?
Moral of the story: beware cut & paste feedback, particularly when trying to do a bunch of things at once after having stayed up all night watchlisting items to snipe later!!
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rancher24
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posted on January 20, 2001 03:53:05 PM
CAgrrl...I do the "wrong paste" thing about once a week, albeit not in feedback, but it does happen!
You can fix it, kinda....if your buyers respond to the feedback you left, you will be able to respond to that & at that time you could leave the correct feedback....You could even explain to your buyers how to do it & give them something to put in their response...Something like "Seller err'd on feedback, fixed in response"...
~ Rancher
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AnnieJean
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posted on January 20, 2001 03:53:54 PM
Sounds like something I would do However, (and it's a big however...) this problem has been solved since I started using Vrane's wonderful feedback tool and bid sniping software. At least it has been solved until I dream up something else of a similar nature to do! Hope your buyers were understanding.
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kckckc
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posted on January 20, 2001 04:05:26 PM
I did something similar once - I was "cut & paste"-ing and either my computer or ebay screwed up my formatting and changed all of my ! to ?, therefore, the general idea was "fast payer?" "great ebayer?", ect, ect. The hardest thing about it was that it happened to quite a few newbies, and I got some interesting emails afterwards saying, "What did I do wrong!!!" Now I just uae auto complete and let the computer fill it in for me!
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ExecutiveGirl
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posted on January 20, 2001 04:09:49 PM
I've left my share of mistakes in feedbacks also - that's the worst, because you can't fix it! (But if you have your customers respond to their feedbacks you can always leave a follow up POSITIVE remark!)
When I go to enter my feedback, I just have to type in the first letter and the rest of the feedback fills itself it.
For example, a feedback I use a lot starts with "Prompt payment..". Well sometimes my fingers work faster than my brain and I type in the "P" and hit enter before it fills in and all that's left in my customer's feedback is "P". Ugggghhhh.. hate when that happens!!
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CAgrrl
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posted on January 20, 2001 05:59:21 PM
LOL kckckc!! that's pretty funny!!
Well you guys I'm certainly glad to hear that I'm not the only one, but I'm still embarrassed.
If I hear back from any of them about it I will be sure to tell them to respond so I can respond back! I hadn't thought of that so thanks for the tip!
p?
LOL!!!
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wildanteeker
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posted on January 20, 2001 07:05:07 PM
I always do all my feedbacks from here.It seems to make things easier for me anyway:
http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?LeaveFeedbackShow
Great tool for that purpose.
---------------------------------
If I had money I'd be rich!
---------------------------------
My Bit
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CAgrrl
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posted on January 21, 2001 10:44:48 PM
OK, now how do I reply to their replies? One of my customers just emailed me to tell me she responded to her feedback and I can't figure out how to do it. I see the link to respond to comments in my own FB profile but I can't figure out how to respond to the comments in hers. Please help me if you've responded before! Thanks!
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harvestmoon
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posted on January 21, 2001 11:33:55 PM
I know only too well the embarrassment of using cut/paste when you didn't intend to. I was in a chatroom once and accidentally cut/pasted my entire resume for God and everyone else to view. That was one chatroom I didn't want to have my resume that included my name/addy/phone. 
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CAgrrl
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posted on January 21, 2001 11:39:59 PM
oh no harvestmoon!! how awful!!! (sorry, ROTFLMAO!! awful but extremely funny too!) hopefully they had an edit feature & you were able to use it as quickly as possible!! I don't feel quite so bad now-
glad to hear I'm not the only one.
anyone know how to reply to a reply???? thanks in advance!
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pharlap
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posted on January 22, 2001 01:28:18 AM
Hi CAgrrl,
Log into myEbay and click on the "recent feedback" tab. Near the bottom you will see "See all feedback I have left about others" - click on this.
You will see where your bidder has responded and there will be a little envelope thingy next to it. Click on it and you can type a response.
Good luck!!!
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CAgrrl
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posted on January 22, 2001 02:08:09 AM
pharlap- THANK YOU for posting that!!!!!! I really appreciate it! off to try it. 
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