posted on January 24, 2001 06:14:04 PM
Tonight, I received my FIRST neg. It seems, I was supposed to call her and find out what happened to her over a $2.75 payment. The fact that I had sent an EOA notice 12/12... no reply.... Then a reminder 12/21 .. got a reply. Waited a week and sent another reminder 12/28. WAITED until 1/10 to file for FVF. Still nothing. So, even waited VERY patiently untill 1/22 to file for FVF, and gave her a neg, with just a mild... no payment received. Now, is that patience or what? She left me a neg saying I should have called. You just gotta love them newbies *L*
I KNOW!!! I know... I should have been patient another 3-4 weeks.
posted on January 24, 2001 06:18:33 PM
You only waited 41 days before filing for your FVF and to neg her? Talk about impatient! LOL! (just kidding)
Sorry about your neg - I've definitely "been there" with those newbies that are neg happy! But if you leave a factual response to your neg bidders will be able to see right through it....
posted on January 24, 2001 06:20:21 PM
Well, of course you should have waited longer! Don't all your credit card companies give you a couple of months to get your payment in? Silly impatient girl!
Congratulations on your great attitude! I'd be sniveling and crying in my beer!
posted on January 24, 2001 06:25:55 PM
State your reply in your feedback profile succinctly and unemotionally. Believe it or not, bidders will see what happened and will see you are fair and reasonable when dealing with problem customers, and it actually makes your feedback look better.
posted on January 24, 2001 07:22:14 PM
Hi Sweet Carolann56, WHAT?? You think this is an auction and a responsible bidder should pay when it is due or notify you....ha, ha, ha, they are taking the attitude that ebay has toward its sellers. Phooey!! Like I told one right brained dimbulb...this is an auction not a layaway plan...10 days stated in the auction, 29 days doesn't cut it. She said it pained her to have to deal with me this after 3 very pleasant emails, a note from ebay and additional 10 days and sending the amount for the auction without the shipping of $9.80 which was clearly stated on the copy of my email that she folded the
check into. Isn't amazing how totally lacking in understanding I was. "It pains me to have to deal with you".....take an asprin and send the correct amount.
I used to say that all of us who were dealers in collectibles and antiques were gamblers...taking a chance on an item, if we would make a profit, or if it would lose popularity before we got it to market. But, I am beginning to rethink my position....I'm beginning to believe I like pain, no respect and being a doormat.
Like that old shake & bake commercial, I need
HEP!
posted on January 24, 2001 08:24:22 PM
I wear my only Neg as a "Badge of Honor"...some bonehead was selling HIGH end video equipment, and shilling his auctions...he won one of mine for a postcard, and wrote back that he thought it was for the real car (yeah, a 56 T-Bird for $6.99), and didn't want to pay...as I did my research on this guy, I found his shilled selling...got him suspended....30 days later he wants to pay for the auction (after I had left neg FB, and he was "off" NARU) I told him No Way, and he negged me back...left a well worded response to his Neg, and have NEVER had a problem...even sold a $900 item while that neg was at the top of the pile!!...I watched his auctions for about a week and caught him shilling again!!! Permanent NARU this time (at least for THAT AOL account).
Don't be afraid to neg, you are saving others from major headaches!!
Keith
I assume full responsibility for my actions, except
the ones that are someone else's fault.
posted on January 24, 2001 08:50:14 PM
I think that giving them any extra time creates a "Who Cares" attitude. I file NPBs 10-14 days after the auction ends--just 7 days if there is no response.
A negative means nothing if it is from a deadbeat. Most of us get our first ones from such losers.
posted on January 24, 2001 09:36:18 PM
THE WEIGHT IS ON MY SHOULDERS TO MAKE THE DECISION TO GIVE "NEGATIVE FEEDBACK"...MY SIDE OF THE STREET IS CLEAN...
posted on January 25, 2001 04:22:38 AM
Much as I would hate to get a neg, I'd rather take it than call someone up. I just don't want to go there. If a buyer won't use their email, they should get off ebay.
posted on January 25, 2001 07:00:58 PM
keziak, have you never had your email server go down. Email is the first response I would agree, but ebay gives you access to buyers/sellers phone numbers for a reason to try to make contact.Our email was down almost a week and we got 3 NEG. feedbacks (we had no idea it was even down everything we sent out was lost in space,) If you don't get a response within 7 days and you want the item/or sale make the call (10-10-220)
posted on January 25, 2001 09:35:00 PM
A neg begets a neg every single time. We simply file for the eBay deadbeat credit and hope they fail to pay a couple of other times and get booted. When your income is your reputation, you just stop filing the negatives, even when they are so very deserved. However, the second a black mark lands in our column, we reciprocate with a strong negative because inevitably (a bit biased here) we never feel as though we've abused our buyer. As we've stated many many times, an error isn't deserving of a negative. It's when a seller is unwilling to correct their error that counter measures are called for. For what the opinion's worth. Tim
posted on January 25, 2001 09:37:34 PM
If you say someone is a deadbeat bidder in their feedback, is that considered "libelous or slanderous"? I thought it was calling a spade a spade, but a friend disagrees.
posted on January 25, 2001 10:40:23 PM
"Non-paying" didn't fit within the 80 characters. "Deadbeat" did (this was for a response to their response to my original neg).
posted on January 25, 2001 10:50:49 PM
According to my dictionary, "deadbeat" is a person who does not pay incurred debt. So, unless they paid, your description is perfectly accurate and truthful. No libel or slander there. Just the truth.
posted on January 26, 2001 01:32:24 AM
Got my first NEG 5 months back (well it was my 2nd, the first was from a Deadbeat who got himself suspended from Ebay, back when those changed to NEUTRAL).
The guy who left me the NEG couldn't read my description.. What part of "USED" he didn't understand, I will never know.
Sigh, I wear it like a BADGE of HONOR now, I figure my 562 Positives w/ 1 Neg & 5 neutrals (3 NEUTRALS were formerly Positives that changed to NEUTRAL under the old SUSPENSION rules), speaks for itself.
All that & a Bag of Chips Too!!
posted on January 28, 2001 07:26:24 PM
Hi carolann56!
Welcome to the club! I about cried when I got my first neg, which I did not think I deserved. (Don't we all think that??? LOL). I used to only leave a neg when I absolutely had to because I did not want a retalitory neg. Now that I got my first one, I usually leave a neg when a bidder does not complete a sale...within reason. I'll definately leave a neg when the bidder wins an auction, does not reply to the end of auction email (or the 2nd or 3rd one) and they are still bidding on items. Or when I get a payment run-a-round. (The old "check is in the mail" story) I've left around 8 negs in 2000 where from 1997 to 1999, I probably left 2.
I have well over 600 positives now and that neg is so buried now. It never hurt me anyway. I probably had around 400 when I received it. I'm not worrying about the second one now (if I ever get hit with it).
posted on January 28, 2001 08:19:36 PM
Hi Carol,
Welcome to the club. I got my first one NEG about 1 month after I started selling (bidder did not read the desc, and got mad at himself I guess, but let it out on me). I dont think 1 or 2 will do you any harm. Instead, it will attract more attention. When bidders see a NEG, they start to look thru your feedbacks and end up reading thru all the POS you have. Thats what we want them to do, right?
Happy Trading!!!
<i> " I have the simplest of tastes,
I am always satisfied with the best"
Oscar Wilde</i>
posted on January 28, 2001 08:31:10 PM
Hi Carol,
Welcome to the club. I got my first one NEG about 1 month after I started selling (bidder did not read the desc, and got mad at himself I guess, but let it out on me). I dont think 1 or 2 will do you any harm. Instead, it will attract more attention. When bidders see a NEG, they start to look thru your feedbacks and end up reading thru all the POS you have. Thats what we want them to do, right?
Happy Trading!!!
<i> " I have the simplest of tastes,
I am always satisfied with the best"
Oscar Wilde</i>
posted on January 29, 2001 10:22:54 AM
Here's an undeserved neg for you (my first one)--My winning aucion notice clearly provided winning bid, shipping amount, total, payment options and addresses and/or payment accounts. At the end I ask for a confirmation that they received the email. I received a confirmation from this bidder immediately and then didn't receive payment for 3 weeks!!! She neg'd me because she wanted me to confirm that she confirmed her email (which she never asked me to do) and said that my payment terms were vague!!
Another neg I got is from a bidder unhappy with product. They just neg'd me without asking me to make good (which I would have done)
posted on January 29, 2001 10:59:25 AM
Computerpile, how very lame.
If your e-mail goes down, you find another computer somewhere -- libraries have 'em -- surely a friend would have 'em -- find the auctions you've won and contact the sellers about the situation. And hey -- here's a novel idea -- get the sellers' user information and YOU make the phone calls!
Sorry, I usually have too many auctions to pursue lazy buyers to that extent.
