posted on February 16, 2001 05:18:28 PM
If I could think of the term I could probably look it up myself but I must be *having a blonde moment* I had a buyer buy something and then (of course) say gee I hope this fits my wife (it won't) so I just told him I would void the auction but HOW do you look up that section? I've read everything over there at ebay it feels like and I can't find it.
posted on February 16, 2001 05:40:52 PM
If I recall correctly, you can't void it when it is over. If it is still going on, you can cancel the bids and then cancel the auction, but if it is completed...you are stuck with it. If you were agreeable to letting him slide...why do you want to void it? You have to either eat the listing and final value fees - or do the NPB & Final Value credits.
posted on February 16, 2001 06:27:29 PM
After 7 days from auction end, file a NPB alert AND when choosing a reason from the drop down list select "buyer and seller mutually agree not to complete transaction". This way, the buyer will not be penalized for this. 10 days later file for a credit of your final value fees (FVF) and eBay will credit your account.
posted on February 16, 2001 06:49:21 PM
>>buyer and seller mutually agree not to complete transaction<<
thanks David, THAT'S the one I was looking for, mutually agree.
I knew you guys would know.
