posted on February 20, 2001 04:34:53 AM
Once again an auction ends, the TOS clearly underlined stating 'payment by money order only'. Within minutes I recieve an email
"I can send payment through PayPal, BidPay or Billpoint straight away. Thank you"
I only have one paragraph of TOS, why don't bidders read it before bidding. I had one man a few weeks ago demanding to know my reasons for not using paypal! Why should I need a reason?
I'm beginning to think maybe its time to start accepting bidpay, but I've heard so many horror stories.
thanks for letting me vent, this gets so frustrating sometimes.
Since my email back to the lady last night she has replied that she is sending a money order through EnergyFlow and they will notify me when payment has been made and will send direct to me. Who is EnergyFlow and am I expected to rely on an email before actually recieving payment to send out items?
posted on February 20, 2001 05:07:47 AM
I can't answer about Energyflow, but BidPay is great. You'll get a Western Union money order in 3-6 days. BidPay sends out two emails, once you get the second one it is generally safe to ship.
posted on February 20, 2001 07:07:07 AM...the TOS clearly underlined stating 'payment by money order only'... why don't bidders read it before bidding.
Bidpay is a money order.
As far as not reading goes, my latest experience indicates that it is not just bidders.
I was the high bidder in an auction, and when I received the EOA notice from the seller, I used the "Reply" button to answer him, which re-uses the subject heading (written by the seller) and includes all the text of the original message (written by the seller), along with my name, address and ebaY id.
In response, I received a somewhat condescending note indicating that...
"It gets very confusing when you don't include your item number, and ebay id. I have many auctions closing everyday, sort of hard to track someone."
No item number? Then it wasn't in your original email message to me.
No ebay id? Well, in my copy of the email I sent, it is right there, plain as day, on the last line of the note I wrote to you.
posted on February 20, 2001 07:29:07 AM
Rarely do I have someone who bids not read;it's the ones who write "do you take a check?" when the eBay terms state that I do.
Now I make sure it's in the description as well.
posted on February 20, 2001 08:02:14 AM
These same people must sign contracts without reading them. It's amazing! On my EOA email I advise of the secure online services I use for cr card purchases, blah blah blah...and my name & mailing addr "SHOULD YOU WISH TO SEND A MONEY ORDER" and sometimes I get response that they will send a personal check tomorrow. I don't take checks and no where is a personal check mentioned. only the methods of pmt that I DO accept.
PS...If you are considering an online service, BidPay IS one of the good ones. No cost to you. $5 cost to the buyer and you get a WU money order in the mail super fast!
posted on February 20, 2001 08:09:50 AM
Thanks Sharkbaby, I have considered it, but I'm hesitant to send merchandise out without recieving payment first. I think I'm just having one of those weeks, 3 payment in cash, two with coins no use to me, thankfully the first guy was sane and happy to rectify the solution. However this last one is driving me crazy. (see my latest posting in the thread from yesterday)
posted on February 20, 2001 08:17:38 AMLouissa: Read your post from yesterday. Good for you sending it at a lower cost!
As for BidPay, what they do is email you that the money order is on the way and it's your option to send the merchandise at that point or wait for it to arrive. I go ahead & send the stuff (and I'm the most paranoid, untrusting person of all!). But waiting til the m.o. arrives would not be the least bit unreasonable. If the buyer himself mailed you a money order you would be waiting, so in my mind it's the same thing.
I'm even more paranoid now because, last week, I got burned for the first time by a stolen credit card on PayPal for over $100!
Am actually considering changing to money orders and BidPay only. That's going to take a lot of thinking though. I sell a lot of stuff for over $50 so really need the credit card biz.
posted on February 20, 2001 08:30:59 AM
I'm totally opposite, my highest bid price has been $45. I'd say 80% of my sale are between $2 and $20 which is why it makes me furious when they don't abide by TOS. I think the most annoying thing is they never email you before the auction ends or before they bid, they bid first and then do it when they have the winning bid.
posted on February 20, 2001 08:37:01 AM
Yeah, it's frustrating at best. Since I got my zoloft dosage increased I am coping better! haha...but true.
In that case, you probably wouldn't benefit much from BidPay because of the cost to the buyer. By the way, they CAN do a BidPay payment which you can accept without having to register with them.
Also read your last post about the psycho! This is a freaking weird woman! Hope you don't give out your home address!
posted on February 20, 2001 09:23:56 AM
There's something about this thread I don't understand. When sellers state that they accept money orders, how can they "refuse" to accept BidPay? When the BidPay money order comes in the mail, do they throw it in the trash?
good question! What most sellers don't realize - if you accept money orders, then you accept Bidpay by default. It is just another way for a person to buy and send a money order. There is no need for any kind of registration or action on the sellers part.
I had a major clash with a seller over this - she took money order only - the woman had almost 400 feedback, but had not heard of bidpay. Well, the e-mails from Bidpay through her, and instead of finding out what it was all about, she sent a nasty e-mail to me instead. Transaction went downhill from there.
Even if we don't take all of the payment forms available, from a customer service standpoint we should at least familiarize ourselves with them all. JMO.
