posted on February 24, 2001 03:32:41 PM
I'm so angry! I listed a 10 day auction on a $39.99 item. On the first day a newby bidder putin bids til she got up to my reserve of $75.00. Today, the 9th day of the auction, she retracted her bid because she "bid on the wrong page, and the
wrong item,, this sometimes is very confusing." I tried to go in and change the title of this auction, and E-Bay won't let me because I had a bid on it!! What can I do?? Can I leave that bidder feedback? Her cancellation was not legitimate, according to E-Bay's rules!! What do you guys think?
posted on February 24, 2001 03:37:55 PM
A buyer can basically retract their bid for any reason they want, even if it doesn't comply with ebay's rules. You can't leave feedback on her unless the auction has ended with her as the high bidder.
If she has several bid retractions on her feedback page you can send it to safe harbor, but it's likely they won't do anything about it.
posted on February 24, 2001 03:50:12 PM
Thank you Executive Girl! I did check and she has 2 retractions in the past month, no feedback, and I see she bid on a similar item this afternoon and won it for $127.50!!! I'm still new to all this, and I keep learning DAILY...especially from all you experienced sellers. I appreciate this forum and all the
the banter!
posted on February 24, 2001 06:35:43 PM
It's frustrating how little eBay cares about chronic bid retractors. A bid retraction can be one of the most damaging and harmful things a buyer can do.
What if someone bids very high (discouraging other bidders) and then retracts minutes before the auction ends - thereby letting someone else win at an artificially low price?
Nothing! You can't give them feedback and eBay does not seem to care. I was so annoyed by the above happening to me once that I wrote eBay relentlessly until they finally agreed to send the buyer some "information" on the rules.
[ edited by loggia on Feb 24, 2001 06:36 PM ]
posted on February 24, 2001 07:51:52 PM
In one way, perhaps you should be glad, there was certainly a possibility you would have run into non-payment problems.
I check the feedback of everyone bidding in my auctions (except for the wiley last second snipers!) and if I felt that someone had a consistent recent history of bid retractions, and not very high or any feedback, and their reasons explaining the bid retractions were flimsey (like this person's seemed it appears), then I would simply cancel their bid before the end of the auction with my own explanation as to why I did.
I patrol my auctions pretty closely & while I don't cancel very many bids at all (perhaps 1 or 2 each month out of the many hundreds of bidders involved in the auctions I run), I really have no qualms about doing it if I feel it is going to save me some down-the-road potential headaches.
posted on February 24, 2001 08:11:42 PM
I turn all my bid retractors in, and most of the time they are suspended. If the person already got a warning for the first, they probally will be suspended for the second.
