posted on March 2, 2001 06:44:20 AM new
Those of you who love my "horror stories" will love this one.
Auction ended 1/17. (BTW- Bidder was a newbie with 16 feedbacks, no negs.) I immediately sent out EOA email.
No response.
I email him again.
No response.
On 1/31 I filed for my NPB alert. Amazingly, he responded to that email from ebay. He said he was sorry, but he has been "Swamped" at work and would send payment "ASAP".
I thank him for responding to the NPB alert and tell him I'll let him know when I receive his payment.
On 2/7 I receive another email from him stating that payment was just sent by Priority Mail.
On 2/10 he leaves me a NEUTRAL feedback, stating "Nice XXXXXX". Mind you, I STILL have not received his payment, and never shipped out his item BECAUSE I never received his payment, so now he lies in my feedback, making it look like he received the item.
I email him immediately and ask him:
1) Why he left me a neutral feedback
2) Why he left feedback saying he received the item at all (when he obviously didn't)
3) Why I have not yet received his payment yet
He responds saying the reason for the neutral was because: "I received so many emails from you on ebay's behalf" and that he stands behind his decision. Ummm... that was only ONE email from ebay - the NPB alert which was a REMINDER! All my other emails prior to that were never responded to!
Again, I tell him that I still have not received his payment. He responds saying to "check your mail" because he sent it by Priority Mail and had tracking on it. I asked him for the tracking #. No response.
On 2/17 I finally filed for my FVF's, relisted the item, and left him a negative feedback for non-payment.
Well, he was furious and emailed me again, telling me that he knows for a fact I received and cashed his MO, etc. I told him I NEVER recv'd it and asked him AGAIN to please provide the tracking # of the MO and the Delivery Confirmation so I can look into this myself.
No response. (big surprise)
Well, a few days later I received a notice from Ebay's Safe Harbor - he filed FRAUD CHARGES against me! In his complaint he said "Heed wisely, Miss XXXXXXXXXX, This is one battle I WILL win!". I responded to the complaint just stating the facts - that I NEVER received his payment, and he refuses to track the MO or DC he "says" he put on the payment. By this time he also has another NEG for non-payment, by the way.
I have not yet heard back from Safe Harbor and was wondering what happens from here? Does anyone know? The fraud report is basically a place where buyer & seller state their sides of the story and then it says that if it's not resolved here you might want to seek legal counsel. So legally, it doesn't look like he actually filed "fraud charges" against me. I think he was just trying to scare me, which didn't work because I am totally innocent and never received his payment.
Does anyone know what happens from here? This is the first time I've run into something like this (and hopefully the last!)
[ edited by ExecutiveGirl on Mar 2, 2001 06:45 AM ]
posted on March 2, 2001 07:03:08 AM new
Just reply, stating that the buyer refuses to trace the Money order to see if it was cashed, and refuses to give you the tracking number so you can see where the mail went.
They have NO legal clout. If he was serious about fraud charges, he'd use the USPS, but they require you to prove that the check or MO was cashed.
posted on March 2, 2001 07:03:20 AM new
Why would this bidder take this thing so far?
If he really has the proof, why can't he provide it to you? I had a bidder make try to scare me into selling her a $115 for $30 (she claims I was selling illegal an item and she would report me to Ebay)I let Ebay know about it. I hope Safe Harbor will resolve this for you. Good Luck.
posted on March 2, 2001 07:08:50 AM new
Since he left feedback stating he received it, do a screenshot of the feedback and attach it with the complaint. If you don't know how to do a screenshot, let me know and I'll tell you.
posted on March 2, 2001 07:11:33 AM new
I think the reason this bidder was so angry was because having 1 NEG out of 16 can basically ruin your reputation. When I sold the item to him, he was using a business name as his ID. After I negged him, he changed his ID to a DIFFERENT business name and changed his feedback to private. Now, he has an entirely DIFFERENT ID and his feedback is public but he's got another NEG.
As a matter of fact, that other person who negged him, wrote me yesterday and asked me to file my FVF's on him if I didn't already because this guy is so rude and nasty, he doesn't belong on ebay. His responses to my feedback and his other neg were SO lame... very unprofessional and he is just making himself look very, very bad.
posted on March 2, 2001 07:15:16 AM new
AuctionQueenie: Thanks!! I don't think I know how to do a screen shot - is it the same as cut & paste? Because in my response to the complaint, I *DID* say that he refused to track the MO or DC and that he left me feedback stating he received the item. He hasn't responded again after mine and I really don't want to say anything else unless he starts up again. Every time I post something to the complaint, he gets emailed saying it was updated and the same when he updates it, I get an email. I have had the last word so far. Hopefully it will just end there. If he pursues this he will just make a bigger fool out of himself!
But can you tell me how to do a screen shot anyways? That may come in handy....
posted on March 2, 2001 07:21:15 AM new
Ok, just for practice, look on your keyboard. Find the button that has "Print Scrn" on it. Then hit it and bring up Microsoft Word. Then hit paste.
posted on March 2, 2001 07:34:49 AM new
glad to be of help I used to be a ladderop. Learned a bunch of this computer stuff there. lol
Can't find the post that I started before, but ty for everyone helping me with my pw situation. Ebay kicked me off and banned me because I told them I wasn't going to pay for all those tampons and stuff and also the person had changed my id info and said I was Fidel Castro under name. This made me laugh. Can you picture Fidel Castro buying several cases of tampons on ebay??? lmao
posted on March 4, 2001 08:51:43 AM new
I believe the buyer/seller go through 30 or 45 days of back and forth with the complaint, then the "buyer" can escalate the claim and it get's sent to Lloyds so they can determine if fraud exists. It's quite a long process.
I've won a fraud claim against a seller and it took roughly 4 months from the date I filed to getting reimbursed.
posted on March 4, 2001 08:57:58 AM new
Thanks for the info, Julesy. Did you have to provide proof of payment or something? Because my buyer is claiming I received his payment but that's a total lie - I never received it. I would think that they would require a proof of payment from scammers like this. My buyer also refuses to give me any kind of tracking number on the MO he "says" he sent me.
posted on March 4, 2001 09:10:10 AM new
Not in my case, ExecutiveGirl, as the fraud didn't have to do with non-payment or non-delivery. My case had to do with misrepresentation of the item, so they needed documentation pertaining to that.
I will say that the claims person from Lloyds truly made every effort to see that the seller had a fair shot at clearing her name. They really go on documentation and concrete proof. So yes, I would guess that your buyer, or non-buyer really, is going to have to prove they made payment. If they can't prove something as simple as that, I can't see Lloyds paying out on the claim.
posted on March 4, 2001 09:13:58 AM new
Once the claim is referred to Lloyds, the buyer will have to provide proof of purchase of the MO, in addition to proof that it was cashed. At that point, it would be up to you to file an affidavit of forged endorsement (for the cashed MO) if the buyer can prove that the MO was cashed by someone (and assuming it wasn't you). Don't forget there is a nonrefundable fee from Lloyds ($25 or $30?) so if this is a small ticket item, it's hardly worth his while. The whole thing takes about 4 or 5 months, assuming it is pursued to this point by the bidder.
posted on March 4, 2001 09:22:44 AM new
Wow, thanks for the info!
The price of the item was less than $20 - so I guess this was just a scare tactic on his part. Since he couldn't retaliate with a NEG I guess this was his other alternative to get even.
posted on March 4, 2001 10:56:52 AM new
I'm pretty sure they will send a crack team of commandos to apprehend you, and throw you in the hoosgow, till you get convicted and sent to the slammer, ie. the big house.
When you get out in 20-30, they will audit your income taxes, find that you hadn't filed in the last 20-30 years, and then the REAL problems begin.
posted on March 4, 2001 02:42:22 PM new
On the screen capture, here is another tip. <PRNT SCRN> will capture the entire screen, if you just want the active window, use <ALT>-<PRNT SCRN> and then paste it where you want it.
dubyasdaman - I believe if you save the file as html, all of the images will be saved as jpeg files (or you are asked in what format to save the images).
posted on March 4, 2001 03:08:22 PM new
Yes, instead of pasting the file to word, paste it into either Microsoft photo editor or Microsoft paint. If you have it already in the word document, simply click on the image to select it. Right click and select "copy". Then paste it into either paint or photo editor.
If you do it Greg's way, the image will appear as "Image1" for example somewhere in your "C" drive. If you're uploading it, you have to be sure to find and upload that image file too, or the html will just show up with a red "x". Anymore ?s, ask away
posted on March 4, 2001 11:15:45 PM new
This business of someone claiming to have sent payment seems to be the new excuse de jour of deadbeats. I've had a number, so many that I contacted the post office about mail delivery, but that still doesn't explain it. In one caseI had a man claim that hesent me payment by overnight mail. I tried the tracking number he gave and it didn't come through the system. There was no record. He claimed that earlier he'd sent payment TWICE via the PO, or rather his WIFE had. His wife was supposedly responsible for sending the express that never tracked. You don't have to be a rocket scientist to put 2+2 together. Next time I get TWO envelopes, one sent by wife, other by hubby. I imagine there were some rather interesting discussions over this. The place it was mailed from is only about 50 miles away. I have a couple of bidders now that are telling me they sent payment. I say, fine, show me proof of payment, a cashed check or MO.
posted on March 5, 2001 12:41:08 AM new
If he didn't send the MO and actually filed fraud charges with ebay, he could end up with charges filed against him, since filing a fraudulent charge is also against the law.
The burden of proof rests on his shoulder. To prove he didn't file a false report he would have to show proof that he sent the MO and that it was cashed.
It could have been cashed by someone else, but then, why wouldn't he give you the numbers, unless he didn't send it out.
posted on March 5, 2001 08:51:07 AM new
Thanks for the tip, Kelly! I didn't even think about the possibility of him getting hit with fraudulent charges!
posted on March 5, 2001 09:26:18 AM new
Perhaps you should remind your bidder that filing false fraud charges is a REAL crime, so they better have their ducks in a row.
posted on March 5, 2001 09:43:45 AM new
EG ... are you sending these bidders you get over to my auctions.. it seems i have received a few of them myself... like the one i got yesterday.. auction closed on 2/9/01 i send the EOA letter.. to no response waited 10 days as stated in auction and on email for payment and then filed the NPB.. with still no response from the bidder then another 10 days i filed the FVF credit.. and left the usual "neg feedback" then a day after that amazingly her payment has arrived (22 days after auction closed with no word from her at all ).. and then she had the nerve to email me a nasty gram and then leave me the typical retaliation neg!! but i am still waiting on the threats of "Fruad Charges".. then the week before this i had one that went back to December.. i think since that "other Aucton site" decided to start charging fees.. that ebay is on the rise of these types of people!!
Just wanted to let you know that you aren't the only one that gets those types of bidders.
